Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Microcat CRM, which was previously known as FieldForce, is an effective customer relationship management tool designed specifically for the wholesale parts sector, aimed at boosting sales. This web-based CRM seamlessly integrates the entire sales network, linking OEMs with wholesale clients. By consolidating all essential functionalities into a single comprehensive platform, Microcat CRM enables automotive dealers and OEMs to enhance their sales of authentic parts. Its user-friendly interface and robust features streamline the selling process, making it easier for businesses to thrive in a competitive market.
Description
By integrating the capabilities of PSX with the comprehensive data from RepairLink and CollisionLink, dealerships can effectively manage their parts business through actionable insights and streamlined customer information. The platform features visual and interactive dashboards that simplify the tracking of parts department performance. Users can monitor all sales activities and organize follow-up communications efficiently. This allows for proactive and informed decision-making through the use of dynamic filtering and detailed reports. Additionally, key data points can be monitored, and automated reports can be configured according to user-specific criteria. Dealers can access both on-demand and scheduled reports to stay updated on sales activity and follow-up progress. This comprehensive suite of tools equips dealerships to successfully navigate wholesale growth, transforming analytics into effective strategies for business success. Ultimately, the integration fosters a more responsive and data-driven approach to managing parts sales.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Infomedia
Founded
2012
Country
Australia
Website
www.infomedia.com.au/parts/crm/
Vendor Details
Company Name
OEConnection
Founded
2000
Country
United States
Website
oeconnection.com/solutions/dealer-solutions/psxlink
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No