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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Microcat CRM, which was previously known as FieldForce, is an effective customer relationship management tool designed specifically for the wholesale parts sector, aimed at boosting sales. This web-based CRM seamlessly integrates the entire sales network, linking OEMs with wholesale clients. By consolidating all essential functionalities into a single comprehensive platform, Microcat CRM enables automotive dealers and OEMs to enhance their sales of authentic parts. Its user-friendly interface and robust features streamline the selling process, making it easier for businesses to thrive in a competitive market.

Description

Customers expect you to have immediate solutions to their needs, or they may take their business elsewhere. The automotive wholesale sector is grappling with significant challenges due to a decline in product knowledge as seasoned employees retire, leaving newer team members struggling to find effective solutions. This situation extends beyond simply knowing whether a part is available; it encompasses the necessity for streamlined wholesale business solutions that effectively manage and oversee all facets of your operations, both in terms of strategy and execution. It is essential to assure your customers consistently that you have the ability to assist them. Implementing a system that achieves this can provide a competitive edge, foster business growth, and enhance your reputation in the marketplace. Furthermore, this approach increases the efficiency of your teams by automating various tasks, allowing them to devote more time to delivering excellent customer service. Additionally, it streamlines the management and distribution of inventory across various locations, ensuring a more organized and responsive business environment. Ultimately, adopting comprehensive solutions is crucial for thriving in the evolving landscape of the automotive wholesale industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CloudCentre No 
Google Maps No 

Integrations

CloudCentre Yes 
Google Maps Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Infomedia

Founded

2012

Country

Australia

Website

www.infomedia.com.au/parts/crm/

Vendor Details

Company Name

Markinson

Country

Australia

Website

markinson.com.au/momentumpro/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

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