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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For more than three decades, Micro 21 has specialized in delivering exceptional finance systems tailored specifically for automobile dealerships. The company first entered the market in 1974, utilizing programmable calculators to provide these essential services. Throughout the years, Micro 21 has consistently adapted to emerging hardware and software innovations. The key to Micro 21's enduring success lies in its unwavering commitment to its niche, focusing on high-quality finance solutions for the automotive sector. By maintaining strong communication with system users, the company ensures it is attuned to the ever-evolving demands of the industry. Additionally, as banks introduce unique requirements, Micro 21 is quick to respond and implement necessary adjustments. Customers can trust that all calculations and disclosures from Micro 21 align with the Truth in Lending Guidelines, reflecting the company's dedication to compliance and accuracy. This commitment not only strengthens relationships with clients but also reinforces Micro 21's reputation as a leader in the field.

Description

Shoppers entering retail spaces are seeking not just transactions, but also memorable experiences and moments of delight, such as the convenience of picking up or returning online orders in-store or catching a compelling discount from a sales associate on an item they've been eyeing. Yet, many retailers find themselves hindered by outdated point of sale (POS) systems that fail to support the modern, customer-focused capabilities required today. TCS OmniStoreTM emerges as a groundbreaking unified commerce platform that transforms the shopping experience by placing itself at the core of retail operations. This solution addresses the challenges faced by retailers burdened with a disjointed array of systems that cannot keep pace with changing consumer demands. It enables businesses to seamlessly orchestrate integrated multichannel customer journeys while rapidly developing new services and applications without the limitations of traditional channels. Furthermore, it allows customers to enjoy the freedom to checkout from any location within the store, ensuring that retail environments remain consistently engaging and interconnected, fostering unique micro-experiences that resonate with shoppers. Ultimately, TCS OmniStoreTM empowers retailers to elevate their customer interactions in a competitive marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acquia Cloud Platform No 
Actifio No 
Adobe Marketo Engage No 
Appian No 
Bosch IoT Suite No 
CA Flowdock No 
Freshdesk No 
Google Cloud Platform No 
HPE Consumption Analytics No 
IBM Cloud No 
Infor CRM No 
Informatica Cloud Application Integration No 
Juniper Identity Management Service No 
Microsoft 365 No 
MongoDB No 
MuleSoft Anypoint Platform No 
Salesforce No 
Splunk AppDynamics No 

Integrations

Acquia Cloud Platform Yes 
Actifio Yes 
Adobe Marketo Engage Yes 
Appian Yes 
Bosch IoT Suite Yes 
CA Flowdock Yes 
Freshdesk Yes 
Google Cloud Platform Yes 
HPE Consumption Analytics Yes 
IBM Cloud Yes 
Infor CRM Yes 
Informatica Cloud Application Integration Yes 
Juniper Identity Management Service Yes 
Microsoft 365 Yes 
MongoDB Yes 
MuleSoft Anypoint Platform Yes 
Salesforce Yes 
Splunk AppDynamics Yes 

Pricing Details

$95 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Micro 21

Website

www.m21.com

Vendor Details

Company Name

Tata Consultancy Services

Founded

1968

Country

India

Website

www.tcs.com/omnistore-unified-commerce-solution

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here Yes 
Collections Management Yes 
Contact Database Yes 
Customer Database No 
Document Management Yes 
F&I Management Yes 
Financing Management Yes 
Form Printing Yes 
Inventory Management Yes 
Lease Management Yes 
New Car Dealer Yes 
New Car Lot Yes 
Online Inventory Yes 
Parts Management No 
Sales Management Yes 
Service Department No 
Used Car Lot Yes 
Website Integration Yes 

Product Features

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

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