Compare MiVoice Business vs. Splicecom

The on-premises business phone solution that provides all the essential tools for your organization to enhance customer interactions. At the core of Mitel's premier on-site communication offerings lies MiVoice Business, which includes MiCollab, MiTeam Meetings, and MiContact Center Business, allowing employees to reap the benefits of unified, scalable, and mobile communication seamlessly. This solution equips your business with everything necessary to elevate communication standards through effective mobility, team collaboration, video conferencing, and outstanding customer experience management. MiVoice Business is tailored to accommodate businesses ranging from 5 to 130,000 users, whether operating from a single location or across multiple sites worldwide. Furthermore, the software installed on Mitel Collaboration Service Appliances can run on standard x-86 servers within a virtualized setup, streamlining operations by reducing the need for multiple appliances—an especially valuable feature for clients opting for a centralized unified communications deployment. With MiVoice Business, organizations can ensure that their communication infrastructure is both flexible and robust, fostering growth and innovation.

An effective platform unites the essential people, messages, and applications required for teams to communicate efficiently and respond swiftly. Conversations can vary greatly based on the user's preferred device, location, and the urgency of the needed response. Traditional tools like telephones and emails continue to dominate professional communication. In contrast, live web chat demands immediate attention, necessitating appropriate staffing levels to manage it. While many users favor smart devices and social media messaging applications such as WhatsApp Business and Facebook Messenger, Splicecom Media Apps provide multimedia communication solutions that are consolidated into Shared Inboxes, ensuring that teams maintain control over their interactions; this makes it ideal for organizations across various sizes and sectors. The Splicecom range of Unified Communications devices includes cost-effective entry-level telephones, versatile IP system phones that adjust to context, sleek keyless touchscreen desktop phones, and IP softphone applications for both Windows and Apple Mac systems, smartphones, and tablets, catering to diverse communication needs. By leveraging these tools, businesses can enhance their overall communication strategy and improve team collaboration significantly.