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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Companies ranging from emerging startups to established financial entities utilize Midigator’s technology to combat, analyze, and prevent chargebacks. The platform offers a robust, multi-faceted strategy for managing disputes and reducing chargeback occurrences. By addressing refund transaction disputes proactively, merchants can avert chargebacks and maintain their account integrity while preventing threshold violations. It is essential to pinpoint the root causes of transaction disputes to effectively resolve them at their origin. Investing in long-term solutions is far more beneficial than relying on temporary fixes. By linking chargebacks with their corresponding order data, businesses can efficiently gather persuasive evidence and experience thorough reporting. This process not only enhances return on investment but also ensures that companies only engage in disputes they can confidently win, tailoring their responses according to specific reason codes to maximize revenue recovery. Furthermore, the platform offers unprecedented efficiency in managing chargeback responses, significantly reducing the burden of labor-intensive and time-consuming tasks, allowing businesses to focus on growth and customer satisfaction.

Description

Privvy ISO CRM is a specialized account-management platform tailored for independent sales organizations, agents, resellers, and their merchant partners, effectively combining onboarding, servicing, and comprehensive account oversight into a single solution. This platform allows agents to carry out various tasks, such as completing applications, submitting service requests, adding users, and tracking merchant activities, all from one centralized login, while simultaneously offering real-time insights into crucial metrics like chargebacks, ACH rejections, and batch processing. Featuring tools such as offer-code pricing templates and a searchable document repository, along with electronic disclosure submission linked to underwriting processes, Privvy enhances the efficiency of onboarding and risk management tasks. Additionally, it accommodates hierarchical merchant group structures for clients with multiple locations, provides in-depth reporting on card batches and ACH transactions, and sends push notifications for any holds or chargebacks. Furthermore, the platform includes integrated email functionality, enabling agents to communicate with merchants directly without navigating away from the portal, thereby fostering a seamless user experience and improving operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

29 Next Yes 
Authorize.Net Yes 
Braintree Yes 
Ethoca Yes 
First Data Yes 
Maxio Yes 
OpenPath Yes 
Paysafe Yes 
ShipStation Yes 
Shopify Yes 
Sticky.io Yes 
Stripe Yes 
Sublytics Yes 
TSYS Yes 
Verifi Yes 
WooCommerce Yes 
Worldpay Yes 

Integrations

29 Next No 
Authorize.Net No 
Braintree No 
Ethoca No 
First Data No 
Maxio No 
OpenPath No 
Paysafe No 
ShipStation No 
Shopify No 
Sticky.io No 
Stripe No 
Sublytics No 
TSYS No 
Verifi No 
WooCommerce No 
Worldpay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Midigator

Founded

2013

Country

United States

Website

midigator.com

Vendor Details

Company Name

Defyne Payments

Founded

2017

Country

United States

Website

www.defynepayments.com/privvy-iso-crm/

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants Yes 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Alternatives

Chargeback Reviews

Chargeback

Chargeback.io

Alternatives