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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

MiCloud Connect offers a user-friendly, comprehensive solution for cloud communications, collaboration, and contact center needs. It merges a straightforward user interface with the trusted dependability of Google Cloud, ensuring that every feature is both simple and secure. With Google Cloud's top-notch reliability, security, and scalability, users can count on consistent uptime along with SOC 2 and HIPAA compliance. The modern and intuitive design allows both end users and administrators to swiftly complete tasks through single-click options, a smooth cross-device experience, and real-time management capabilities. Transitioning to this service is made seamless with clearly defined expectations and timelines, allowing for a quick and assured switch. Administrators find it straightforward to enhance functionality and adjust permissions instantly through the admin portal. Its robust PBX capabilities, sophisticated call management, and versatile communication options—including softphone, mobile, and IP desk phones—empower users to communicate and collaborate effortlessly from anywhere. Ultimately, MiCloud Connect redefines how teams interact in a dynamic work environment.

Description

Introducing a specialized communication solution crafted on a top-tier public cloud platform that enhances workplace efficiency. MiCloud Flex aims to provide a distinct experience for both your team and your clients. Leveraging the robust reliability, security, and scalability of Google Cloud, MiCloud Flex ensures consistent uptime and regulatory compliance you can trust. This all-encompassing cloud solution enables unified, scalable, and mobile communication accessible to anyone, anywhere, on any device. It encompasses everything necessary to elevate your communication strategy, offering increased mobility, advanced enterprise and team collaboration, and remarkable customer service—all without the expense and intricacy associated with traditional, on-site communication systems. Experience an enterprise-grade communication solution in the cloud with tailored options that seamlessly integrate with leading business applications. With MiCloud Flex, you receive a comprehensive, single-cloud solution from the foremost cloud provider, consolidating all your communication needs efficiently. In today's fast-paced environment, having a reliable cloud-based communication system is essential for staying ahead of the competition.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Daisee Yes 
Clobba Yes 
DVSAnalytics Yes 
Gong Yes 
Horizon Hosted Phone System Yes 
MercuryTel Yes 
Microsoft Exchange Yes 
Mitel Teamwork Yes 
OfficeWatch Call Reporting Yes 
Outdoo AI Yes 
SIP.US Yes 
Servme Yes 
Soft-ex Yes 
Xinix Yes 

Integrations

Daisee Yes 
Clobba No 
DVSAnalytics No 
Gong No 
Horizon Hosted Phone System No 
MercuryTel No 
Microsoft Exchange No 
Mitel Teamwork No 
OfficeWatch Call Reporting No 
Outdoo AI No 
SIP.US No 
Servme No 
Soft-ex No 
Xinix No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Mitel Networks

Founded

1973

Country

Canada

Website

www.mitel.com

Vendor Details

Company Name

Mitel Networks

Founded

1973

Country

Canada

Website

www.mitel.com/products/business-phone-systems/cloud/micloud-flex

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging Yes 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Product Features

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

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