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Average Ratings 28 Ratings

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support

Description

Our comprehensive suite of retail enterprise solutions equips retailers with advanced inventory management and customer engagement capabilities, resulting in improved customer loyalty, enhanced profit margins, and a more motivated workforce. Mi9 empowers top-tier retailers to streamline and refine their entire Plan-to-Sell® process, which encompasses everything from planning and managing to selling products in-store, online, and across various devices. Our corporate retail systems improve demand forecasting, planning, and merchandise management, while our point-of-purchase systems drive increased revenue and customer interaction. Additionally, our analytics tools accelerate the time it takes to gain insights. Leveraging the latest advancements in AI and machine learning, Mi9's cloud-based solutions enhance system intelligence, automate repetitive tasks, and provide exception-driven workflows. Mi9 Retail is dedicated to supporting retailers in achieving their objectives, enabling them to maximize revenue, boost margins, and lower expenses effectively. By prioritizing innovation and adaptability, we ensure that our clients remain competitive in a rapidly evolving market landscape.

Description

Paladin Point of Sale is a comprehensive POS system built specifically to support the unique needs of independent retailers. It simplifies store operations by combining in-store sales, mobile point of sale, and a fully built online store into one unified platform. Designed for industries such as hardware, lumber, pharmacy, and retail, Paladin adapts to specialized inventory and workflow requirements. Integrated EDI capabilities connect retailers directly with national and regional distributors to improve ordering accuracy and efficiency. The platform includes managed cybersecurity services, ensuring systems and customer data remain protected. Paladin’s intuitive design makes it easy for store owners and staff to learn quickly. Dedicated account managers assist with setup and go-live, minimizing disruption. With no long-term contracts or hidden fees, Paladin offers flexibility and transparency. USA-based support is available 24/7, providing dependable assistance when it’s needed most. Backed by decades of experience, Paladin helps retailers run smarter, stay stocked, and grow confidently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avalara No 
Buyer's Toolbox BAR Yes 
Buyer’s Toolbox AP Yes 
Datascan No 
Deputy No 
Flextrax No 
FuelMaster No 
GuardianRx No 
IdoSoft No 
Lexmark Managed Print Services No 
Newleaf No 
Outcomes No 
Point of Rental No 
Point of Rental Software No 
RepeatRewards No 
SaberisConnect No 
Speed Script No 
Touch Dynamic No 
Visual Superscript No 
Worldpay No 

Integrations

Avalara Yes 
Buyer's Toolbox BAR No 
Buyer’s Toolbox AP No 
Datascan Yes 
Deputy Yes 
Flextrax Yes 
FuelMaster Yes 
GuardianRx Yes 
IdoSoft Yes 
Lexmark Managed Print Services Yes 
Newleaf Yes 
Outcomes Yes 
Point of Rental Yes 
Point of Rental Software Yes 
RepeatRewards Yes 
SaberisConnect Yes 
Speed Script Yes 
Touch Dynamic Yes 
Visual Superscript Yes 
Worldpay Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Please contact sales or visit the "Contact Us" button above

1-800-725-2346 opt. 1
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mi9 Retail

Founded

1980

Country

United States

Website

mi9retail.com

Vendor Details

Company Name

Paladin Data Corporation

Founded

1982

Country

United States

Website

paladinpointofsale.com

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking Yes 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) Yes 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting Yes 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support Yes 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Retail POS Systems

Barcode Scanning Yes 
Commission Management Yes 
Discount Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Support Yes 
Pricing Management Yes 
Returns Tracking Yes 
Sales Tracking Yes 
Touch Screen No 
eCommerce Yes 

Product Features

Building Materials

PaladinPOS™ offers tailored solutions specifically crafted for retailers in the lumber and building materials sector, focusing on precision, operational efficiency, and robust relationships with contractors on a larger scale. This system is adept at handling intricate pricing structures, managing high-volume inventory, and facilitating yard operations. Paladin empowers businesses to oversee sales, stock levels, and profit margins through a unified platform that accurately calculates board feet and square footage. It also accommodates special orders, yard orders, and job account tracking, enabling retailers to monitor contractor rates, past invoices, and job-related activities with ease. With PaladinGo™ Delivery, scheduling and confirming deliveries is made straightforward, ensuring timely and accurate material distribution. Additionally, tools like Profit Analyst and the Tally Calculator provide essential support in protecting profit margins against varying costs. Tailored to align with authentic workflows in the building materials industry, Paladin equips retailers to run smoothly while keeping a firm grip on inventory management, pricing strategies, and customer obligations.

eCommerce

PaladinShop™ is an integrated e-commerce platform designed to work with Paladin Point of Sale, enabling independent retailers to engage in online sales without the hassle or high costs associated with managing a separate system. This seamless integration with PaladinPOS™ ensures that inventory levels, pricing, product details, and customer information are always aligned, allowing retailers to handle both physical and online transactions from one intuitive interface. Customers can easily browse items, place orders, access invoices, and make payments at their convenience, from any location. With a focus on reducing setup time and ongoing maintenance, PaladinShop removes the typical barriers to online commerce, providing retailers with a straightforward and effective solution for extending their reach beyond the store and enhancing customer connections, no matter where they are.

CRM No 
Catalog Management No 
Channel Management Yes 
Customer Accounts Yes 
Data Security No 
Email Marketing No 
Inventory Management Yes 
Kitting No 
Loyalty Program Yes 
Mobile Access No 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator No 
Promotions Management No 
Returns Management Yes 
Reviews Management No 
SEO Management No 
Shopping Cart Yes 
Templates No 

Point of Sale

Paladin Point of Sale is a retail management solution tailored to meet the unique needs of independent retailers. Specifically designed for sectors such as hardware, lumber, pharmacy, and specialty shops, PaladinPOS™ integrates sales, inventory, pricing, and customer data into a single cohesive system. This provides store owners and employees with comprehensive insights into their operations, enabling them to make well-informed decisions without the hassle of using multiple disjointed tools. User-friendly and aligned with practical retail processes, PaladinPOS effectively reduces manual workloads, lowers the risk of errors, boosts productivity, and streamlines operations. With its customizable features, reliable performance, and dedicated support from seasoned professionals in the U.S., PaladinPOS is adaptable to the specific functioning of each store, empowering retailers to maintain consistency, stay organized, and prepare for growth.

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Management

Paladin Retail Management equips independent retailers with essential tools for efficient day-to-day operations, ensuring transparency and oversight. Leveraging Paladin’s fundamental point-of-sale system, it consolidates inventory management, pricing strategies, margins, payment processing, and customer insights into a cohesive platform. This integration minimizes manual processes, enabling retailers to sidestep expensive errors related to inventory and pricing. Retailers can effectively predict demand, sustain profitable inventory levels, safeguard margins, and optimize pricing without spending excessive time sifting through reports. Moreover, Paladin enhances customer loyalty by offering adaptable pricing structures, rewards programs, and insights into purchase histories. For hardware and feed and seed retailers, Paladin provides specialized features that enable the bundling and sale of proprietary feed or product combinations under a unified SKU while still tracking each component. It also facilitates bulk quantity conversions, simplifying the process of purchasing in bulk, repackaging, and selling in smaller units while ensuring precise pricing and inventory management.

CRM No 
Commission Management No 
Email Marketing No 
Employee Management Yes 
Loyalty Program Yes 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

Retail POS Systems

PaladinPOS™ Retail Systems are specifically crafted to cater to the practical needs of independent retailers, offering a dependable and user-friendly platform for managing sales, inventory, pricing, and customer interactions all in one place. Designed with the realities of retail operations in mind, PaladinPOS empowers employees to process transactions efficiently while providing owners with insightful visibility into sales trends, inventory levels, and areas requiring attention. The system enables seamless updates for inventory and pricing, minimizing manual interventions and helping retailers sidestep expensive mistakes. With its robust performance, adaptable configurations suitable for various retail settings, and guidance from specialists with retail expertise, PaladinPOS Retail Systems enable stores to operate smoothly, maintain organization, and effectively manage their everyday activities.

Barcode Scanning Yes 
Commission Management No 
Discount Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Support Yes 
Pricing Management Yes 
Returns Tracking Yes 
Sales Tracking Yes 
Touch Screen Yes 
eCommerce Yes 

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