Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Speed up your development timeline and gain a competitive edge in the cognitive technology landscape. Maximize the capabilities of every developer with state-of-the-art tools. Establishing a robust tech stack is essential for success. With Meya, your cognitive applications operate within a contemporary computing framework that is efficient, secure, compliant, and simple to manage. Our dedicated team is consistently enhancing our platform to leverage the latest advancements in AI research. Concentrate on delivering an exceptional user experience while we manage your cognitive app’s hosting, integrations, and additional services. Develop, host, and train your cognitive solutions seamlessly in a single environment. Effortlessly scale your bot and utilize the leading messaging and customer support systems. Tackle complex scenarios by linking to your business's backend systems. By prioritizing the user experience, you can trust us to handle everything else and facilitate your journey towards innovation. The future of technology is here, and with Meya, you can be at the forefront of it all.
Description
AI-driven Conversational Customer Engagement enhances both automated and agent-assisted customer experience channels. Implementing self-service solutions has been shown to reduce customer contact by as much as 50%, while simultaneously boosting engagement and improving overall satisfaction. Synthetix's intuitive AI-powered FAQ self-service software provides customers with a quick, relevant, and user-friendly method to seek answers and explore FAQ content by inputting naturally phrased inquiries, all without consuming valuable resources from your customer care team. This innovative approach to customer engagement, exemplified by the Synthetix FAQ Chatbot or Virtual Agent, not only addresses customer inquiries but also has the potential to generate new revenue streams. Our advanced chatbot technology proactively assists customers from their very first interaction with your brand, assessing their needs and collaborating with your CRM to tailor their experience, thereby generating leads and strategically directing them to the most suitable contact channels for further assistance. By embracing this next-level solution, businesses can expect to see increased efficiency and improved customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
C++
Yes
Dashbot
Yes
Front
Yes
Google Analytics
Yes
Infobip
Yes
Intercom
Yes
Kik
Yes
Python
Yes
Salesforce
Yes
Segment
Yes
Integrations
C++
No
Dashbot
No
Front
No
Google Analytics
No
Infobip
No
Intercom
No
Kik
No
Python
No
Salesforce
No
Segment
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Meya.ai
Founded
2014
Country
Canada
Website
www.meya.ai/
Vendor Details
Company Name
Synthetix
Founded
2001
Country
United Kingdom
Website
www.synthetix.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
IDE
Code Completion
No
Compiler
No
Cross Platform Support
No
Debugger
No
Drag and Drop UI
No
Integrations and Plugins
No
Multi Language Support
No
Project Management
No
Text Editor / Code Editor
No
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
No
Speech Synthesis
Yes
Virtual Assistant
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes