Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Metron's software is anchored by WaterScope®, a sophisticated cloud-based platform designed for water data management and analytics, which gathers usage information every minute from smart water meters and cellular registers, providing utilities, municipalities, and various property types—including commercial, residential, and multi-family housing—with comprehensive insights into water consumption patterns. WaterScope processes high-resolution data by validating and enhancing it for precision, subsequently converting it into actionable insights and billing information while ensuring smooth integration with pre-existing billing and operational systems, which facilitates automated reporting, trend analysis, and the detection of leaks and anomalies, thus optimizing workflows. The platform also features specialized applications, such as WaterScope Classic for meter management and billing integration, WaterScope PLUS for advanced business intelligence dashboards, and a mobile app designed to assist maintenance teams, all operating on a secure cloud infrastructure that adapts to both individual properties and extensive utility networks. Furthermore, WaterScope’s capabilities empower organizations to make informed decisions based on real-time data, ultimately enhancing water conservation efforts and operational efficiency.
Description
Utilmate is a comprehensive cloud-based platform designed for managing utility billing and customer interactions, facilitating the entire process from meter reading to cash collection for various utility services such as electricity, water, gas, and wastewater. This platform enhances the efficiency of meter data handling, billing operations, payment processing, collections, customer communication, and reporting, all within a single, easily adaptable system.
Widely recognized and utilized by utility providers, embedded networks, body corporates, residents' associations, property managers, and billing agents in regions including Australia, New Zealand, North America, and the UK, Utilmate not only minimizes manual tasks but also enhances billing precision and elevates the overall customer experience. Its offerings include flexible pricing structures, seamless integrations, customer self-service options, and robust automation capabilities, empowering organizations to grow effectively while ensuring they adhere to changing industry regulations. Additionally, Utilmate’s user-friendly interface and dedicated support further contribute to its reputation as an invaluable resource for utility management.
API Access
Has API
No
API Access
Has API
No
Integrations
Buildium
No
Cloudflare
Yes
Ezidebit
No
GoCardless
No
Square Payments
No
Stripe
No
Xero
No
Zendesk
No
Integrations
Buildium
Yes
Cloudflare
No
Ezidebit
Yes
GoCardless
Yes
Square Payments
Yes
Stripe
Yes
Xero
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.60
Utilmate offers flexible, usage-based pricing with Starter, Pro, and Premium plans designed to support utility providers at every stage of growth. Every plan includes a 60-day free trial, with the flexibility to upgrade as your business expands and only pay for the features and capacity you need.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Metron
Founded
1990
Country
United States
Website
metron-us.com
Vendor Details
Company Name
Utilmate
Founded
2018
Country
New Zealand
Website
www.utilmate.com
Product Features
ESG
Activity Dashboard
No
Analytics/Reporting
No
Audit Management
No
Benchmarking
No
Compliance Management
No
Data Visualization
No
Document Management
No
Performance Metrics
No
Risk Assessment
No
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
No
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes