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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Track your Customer's calibration equipment and your Calibration Standards using Barcode/QR codes labels, real-time asset alerts and more. You can create calibration certificates and labels using raw data. You can create your own calibration certificates and stickers templates. You can assign jobs to technicians based upon their competency. Our KANBAN dashboard allows you to track progress and identify bottlenecks. With built-in traceability reports and audit logs, competency matrixes, etc., you can always be audit-ready. Send quotes, invoices, delivery reports, etc. to your customers. Track receivables, accept payments. Track asset health, maintain calibration history. Generate statistical process control charts. Forward and backward traceability. To resolve non-compliance issues, create and assign them to users. Categorize ncrs as customer complaints, internal, audit findings, etc.

Description

ServMate is an innovative software solution designed for field service management and CMMS, specifically tailored for engineering-oriented service teams in Australia, such as instrument technicians, calibration laboratories, industrial maintenance providers, and field service engineers. This comprehensive platform includes features like drag-and-drop scheduling for job dispatch, automated preventive maintenance, inventory tracking for both van-stock and warehouses, detailed asset and device management with complete service histories, and the ability to create purchase orders directly from the field. What truly distinguishes ServMate are its unique offerings: a specialized calibration compliance module that manages intervals, due dates, certificate organization, and audit-ready records—capabilities that are typically absent in standard FSM platforms—and the ServMate Buyer's Network, which connects customers to industrial spare parts at a price reduction of 20-30% off the list price, including hard-to-find and obsolete items. Additionally, it operates on a flexible pricing model starting at A$69 per user per month, with no long-term commitments required, ensuring a user-friendly experience backed by local support. With its Australian roots and dedicated support, ServMate is well-equipped to meet the specific needs of its users in the field service industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$69 AUD/month/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Metquay

Founded

2000

Country

United Kingdom

Website

metquay.com

Vendor Details

Company Name

ServMate

Founded

2026

Country

Australia

Website

www.servmate.com.au

Product Features

Calibration Management

Calibration Instructions Yes 
Calibration Schedules Yes 
Compliance Management Yes 
Device History Yes 
Due Date Tracking Yes 
Gage Management Yes 
Label Printing Yes 
Measurement Readings Yes 
Multi-Station Management Yes 
Out-of-Tolerance Notification Yes 
Statistical Data Reporting Yes 

Product Features

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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