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Average Ratings 0 Ratings
Description
Metered TURN offers a comprehensive TURN-as-a-Service solution tailored for WebRTC applications globally. In scenarios where establishing a direct peer-to-peer connection is problematic—such as with symmetric NATs, corporate firewalls, and carrier-grade NAT—a TURN server is essential for relaying audio, video, and data.
With an expansive dedicated TURN network spanning over 31 regions and more than 100 edge Points of Presence, Metered ensures a median relay latency of under 30 milliseconds and maintains an impressive uptime target of 99.999%. Additionally, it provides detailed bandwidth analytics for each account. The service supports STUN, TURN, and TURNS (TURN-over-TLS) on ports 80 and 443, utilizing both UDP and TCP protocols to effectively navigate restrictive network environments. Furthermore, credentials are dynamically provided via REST, allowing for rapid integration into any WebRTC stack within minutes, enhancing the user experience.
Description
Callstats improves customer interactions, minimizes agent idle time, and enhances overall operational productivity. By monitoring and analyzing voice and video communications, it allows for the delivery of superior user experiences through a single, user-friendly dashboard. If you're interested in starting to monitor and analyze your WebRTC sessions, set up an account today. The data is categorized by six different geographic areas, enabling contact center managers to assess their service performance effectively. A prominent software company leverages callstats.io to streamline communication between agents and the Amazon Connect contact center cloud. Discover the various advantages of implementing WebRTC for agent interactions, along with actionable advice for a seamless transition. We gather more than 500 metrics every few seconds from each endpoint in a WebRTC session, and our dashboard consolidates this information to offer a comprehensive overview of service health, making it easy to identify areas for improvement. This robust system not only aids in enhancing user experiences but also empowers managers to make informed decisions based on real-time data.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Jitsi
No
Pricing Details
$99/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Next Path Software Consulting Inc.
Founded
2013
Country
Canada
Website
metered.ca/stun-turn
Vendor Details
Company Name
CALLSTATS I/O
Founded
2014
Country
Finland
Website
www.callstats.io
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
Product Features
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
No
Web Traffic Reporting
No