Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Enhance your checkout conversions by providing optimal delivery options. Gain swift access to an extensive network of global shippers. Keep your customers engaged with seamless self-service tracking and hassle-free returns. Expand your eCommerce business while ensuring your delivery commitments are met through advanced Delivery Management Software. Make use of an impressive network comprising over 400 carriers. Streamline carrier selection and expedite label printing, even amidst peak shopping seasons. Present your customers with the delivery preferences they desire. Ensure precise delivery estimates are visible at the checkout. Always uphold your delivery commitments without fail. Elevate your customers' online shopping experience by offering reliable delivery assurances and a variety of shipping options tailored with real-time insights from carrier, warehouse, product, and location data. Additionally, benefit from the extensive library of pick-up locations available, such as lockers, parcel shops, and convenience stores, to further enhance customer convenience.
Description
For ecommerce retailers, shipment data only matters if it leads to the right customer or operational response. WISMOlabs brings order details, carrier activity, timing, customer context, and retailer-defined policies together before choosing what happens next. Depending on the situation, the platform can send or suppress an email or SMS update, change a branded tracking page, trigger a webhook, or route work into another system.
The result is more than package tracking. CX, support, and ecommerce operations teams receive live delivery visibility, exception handling, analytics, configurable communications, returns management, and delivery-aware review orchestration in one post-purchase platform.
Typical customers report 70-90% fewer "Where is my order?" inquiries. WISMOlabs fits brands processing roughly 500-20,000 or more monthly shipments and connects with Shopify, BigCommerce, WooCommerce, and Magento, as well as API-based and custom implementations.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Adobe Commerce
No
Aurora Commerce
Yes
BigCommerce
No
Codeless Platforms Alerting Software
Yes
Codeless Platforms BPA Platform
Yes
Descartes Peoplevox
Yes
Foursixty
No
Khaos Control Cloud
Yes
Klaviyo
No
Magento
No
Integrations
Adobe Commerce
Yes
Aurora Commerce
No
BigCommerce
Yes
Codeless Platforms Alerting Software
No
Codeless Platforms BPA Platform
No
Descartes Peoplevox
No
Foursixty
Yes
Khaos Control Cloud
No
Klaviyo
Yes
Magento
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Metapack
Founded
1999
Country
United Kingdom
Website
www.metapack.com
Vendor Details
Company Name
WISMOlabs
Founded
2018
Country
United States
Website
wismolabs.com
Product Features
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
Yes
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes