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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Metabob identifies, interprets, and resolves coding issues arising from both human and AI sources. By leveraging advanced graph neural networks for detection and large language models for explanation and resolution, Metabob merges the strengths of both technologies. The graph neural networks analyze and categorize problematic code while maintaining contextual awareness. This problematic code, enriched with relevant context, is then stored in Metabob's backend system. The information retained in the backend is subsequently utilized by an integrated large language model. This model produces tailored explanations and solutions based on the context provided. Metabob's AI has been trained on an extensive dataset of millions of bug fixes executed by skilled developers. With a deep understanding of code logic and context, Metabob is capable of identifying intricate issues that span multiple codebases, automatically creating suitable fixes. The AI code review feature of Metabob can uncover hundreds of logical issues, including race conditions and unhandled edge cases, which often go unnoticed by conventional static analysis tools. This innovative approach not only enhances debugging efficiency but also elevates the overall quality of the codebase.

Description

Scritch serves as an AI recovery agent tailored for support and product teams within B2B software organizations. Its software development kit (SDK) links a failed action within an application to a recovery process that analyzes the server's response alongside pertinent read-only data. This process translates the issue into simple terms and solicits information from the user that only they would possess. When a modification is required, Scritch seeks approval and verifies through code that the solution is effective before notifying the user that they can proceed. Teams have the flexibility to outline the tools and repair procedures accessible to the agent. In instances where Scritch is unable to resolve an issue, it compiles a detailed explanation and case history for the support team and can seamlessly transfer the case to associated ticketing and messaging systems. Typical scenarios include issues like rejected invoices, unsuccessful imports or uploads, expired sessions, and access-related problems. Importantly, the product focuses specifically on addressing technical barriers in B2B applications, steering clear of consumer-oriented tasks such as social media ban appeals or content moderation challenges, ensuring that it remains dedicated to enhancing operational efficiency in the business sector.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Bitbucket Yes 
C Yes 
C++ Yes 
Discord No 
GitHub Yes 
GitLab Yes 
Intercom No 
Java Yes 
JavaScript Yes 
Jira No 
Linear No 
Python Yes 
Slack No 
TypeScript Yes 
Visual Studio Code Yes 
Zendesk No 

Integrations

Bitbucket No 
C No 
C++ No 
Discord Yes 
GitHub No 
GitLab No 
Intercom Yes 
Java No 
JavaScript No 
Jira Yes 
Linear Yes 
Python No 
Slack Yes 
TypeScript No 
Visual Studio Code No 
Zendesk Yes 

Pricing Details

$20 per month
Free Trial No 
Free Version Yes 

Pricing Details

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Metabob

Website

metabob.com

Vendor Details

Company Name

Okapi Works

Country

Belgium

Website

scritch.xyz/

Product Features

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

No Alternatives
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Recurse

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