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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Maintaining organization in a busy mailroom can be quite challenging due to the constant influx of items. The implementation of MetaMail mailroom software has proven advantageous for over 150 companies globally, as it establishes a secure chain of custody for essential deliveries. By ensuring a complete chain of custody from the point of delivery to the recipient's desk and back, MetaMail enhances the overall management of mailroom operations. The software provides comprehensive track and trace capabilities, ensuring accountability at every step of the delivery process. Additionally, it enables monitoring of service levels, allowing porters and delivery teams to meet service level agreements (SLAs) effectively. Generating reports is straightforward, offering complete transparency into the operation. With the cloud-based web portal, end-users can access their tracking information and status reports whenever and wherever needed, enhancing query resolution efficiency. Furthermore, users have the ability to schedule jobs and print labels for third-party deliveries directly through the platform. By automating previously manual processes, organizations can save valuable time and resources. Ultimately, developing efficient and customized workflows can lead to substantial reductions in labor costs and improved operational efficiency.

Description

vFound Parcels is an innovative, web-based mailroom management solution tailored for various settings, including apartment complexes, university mailrooms, corporate offices, coworking environments, hotels, and multi-tenant properties. The system allows staff to effortlessly scan barcodes or take pictures of delivery labels, verify recipient information and tracking details, assign storage locations, and send notifications to recipients via email. Each recipient has access to a personalized pickup portal where they can check their pending parcels, utilize collection codes, defer reminders, establish hold dates, or give permission for someone else to collect their items. Additionally, staff can oversee a real-time pickup queue, capture signatures and optional images at pickup, print both parcel and shelf labels, monitor shelf space usage, document outgoing courier transfers, and execute signed delivery rounds. The platform also offers robust reporting features and CSV export capabilities, enabling teams to analyze parcel influx and collections effectively. Running entirely in a web browser, vFound Parcels integrates with other vFound solutions, maintaining a shared directory and workspace; it is designed specifically for managing parcel intake and transfers, rather than facilitating courier bookings or postage purchases. This comprehensive approach enhances operational efficiency while improving the overall experience for both staff and recipients.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Apple Calendar No 
Cloudbeds No 
FedEx Ship Manager Yes 
Finmile Autonomy Yes 
Google Calendar No 
Google Chat No 
Microsoft Entra ID No 
Microsoft Outlook No 
Microsoft Teams No 
Model Context Protocol (MCP) No 
OfficeRnD Flex No 
Slack No 
Yodel.io Yes 
Zapier No 
eCourier Yes 

Integrations

Apple Calendar Yes 
Cloudbeds Yes 
FedEx Ship Manager No 
Finmile Autonomy No 
Google Calendar Yes 
Google Chat Yes 
Microsoft Entra ID Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Model Context Protocol (MCP) Yes 
OfficeRnD Flex Yes 
Slack Yes 
Yodel.io No 
Zapier Yes 
eCourier No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$900/venue/year
The price is $900 per venue per year ($75/month equivalent), billed annually. Self-serve pricing covers up to three venues per account and includes unlimited parcels, team members and storage. There is no free plan. The 14-day trial requires a valid card; the annual charge begins after the trial unless canceled beforehand. Enterprise pricing includes an annual fee and a one-time setup fee.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Metafour

Country

United Kingdom

Website

www.metafourmailroom.com

Vendor Details

Company Name

Naltyx Data and Marketing Consulting

Country

Canada

Website

vfound.io/package-management-software

Product Features

Mailroom Management

Barcode Scanning No 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking No 
Signature Capture No 

Product Features

Mailroom Management

Barcode Scanning No 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking No 
Signature Capture No 

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