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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Maintaining organization in a busy mailroom can be quite challenging due to the constant influx of items. The implementation of MetaMail mailroom software has proven advantageous for over 150 companies globally, as it establishes a secure chain of custody for essential deliveries. By ensuring a complete chain of custody from the point of delivery to the recipient's desk and back, MetaMail enhances the overall management of mailroom operations. The software provides comprehensive track and trace capabilities, ensuring accountability at every step of the delivery process. Additionally, it enables monitoring of service levels, allowing porters and delivery teams to meet service level agreements (SLAs) effectively. Generating reports is straightforward, offering complete transparency into the operation. With the cloud-based web portal, end-users can access their tracking information and status reports whenever and wherever needed, enhancing query resolution efficiency. Furthermore, users have the ability to schedule jobs and print labels for third-party deliveries directly through the platform. By automating previously manual processes, organizations can save valuable time and resources. Ultimately, developing efficient and customized workflows can lead to substantial reductions in labor costs and improved operational efficiency.

Description

Our mailroom management software enhances your operational efficiency by managing every step from verifying carrier counts to sorting, staging, routing, notifying, tracking, delivering, and reporting on packages. rtdiQ maintains a comprehensive digital record of the entire package custody chain throughout its lifecycle. You can monitor packages from the instant they arrive until they are digitally signed for at their final destination. Traditional manual systems often lead to human mistakes, but with RTDIQ, the whole process is automated. Recipients receive timely notifications via text and email, and delivery alerts can be customized for enhanced communication. Stay informed about package arrivals and their locations. With each stage of the journey documented, accountability for losses can be assigned to employees. Additionally, features such as digital signatures and photo attachments provided through the app serve as solid proof of delivery. You can also create tailored reports for lost packages, allowing for necessary adjustments and improvements to your processes. This level of oversight not only promotes accountability but also enhances overall productivity and service reliability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FedEx Ship Manager Yes 
Yodel.io Yes 
eCourier Yes 

Integrations

FedEx Ship Manager No 
Yodel.io No 
eCourier No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$40 per feature per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Metafour

Country

United Kingdom

Website

www.metafourmailroom.com

Vendor Details

Company Name

rtdiQ

Country

United States

Website

rtdiq.com

Product Features

Mailroom Management

Barcode Scanning No 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking No 
Signature Capture No 

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

Fixed Asset Management

Asset Budgeting No 
Asset Lifecycle Management No 
Audit Trail No 
Barcoding / RFID No 
Depreciation Management No 
Disposal Management No 
Document Management No 
Inventory Tracking No 
Tax Management No 

Mailroom Management

Barcode Scanning No 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking No 
Signature Capture No 

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