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Description
Maintaining organization in a busy mailroom can be quite challenging due to the constant influx of items. The implementation of MetaMail mailroom software has proven advantageous for over 150 companies globally, as it establishes a secure chain of custody for essential deliveries. By ensuring a complete chain of custody from the point of delivery to the recipient's desk and back, MetaMail enhances the overall management of mailroom operations. The software provides comprehensive track and trace capabilities, ensuring accountability at every step of the delivery process. Additionally, it enables monitoring of service levels, allowing porters and delivery teams to meet service level agreements (SLAs) effectively. Generating reports is straightforward, offering complete transparency into the operation. With the cloud-based web portal, end-users can access their tracking information and status reports whenever and wherever needed, enhancing query resolution efficiency. Furthermore, users have the ability to schedule jobs and print labels for third-party deliveries directly through the platform. By automating previously manual processes, organizations can save valuable time and resources. Ultimately, developing efficient and customized workflows can lead to substantial reductions in labor costs and improved operational efficiency.
Description
Establish your own delivery or package statuses to keep customers informed about their shipment's journey, going beyond the standard statuses of received, delivered, and returned. Create tailored data fields for both Recipients and Package records to enhance reporting capabilities and improve overall manageability of the delivery process. Every action related to the package's delivery is meticulously tracked and recorded, providing complete accountability for the package history. Identify various user roles within the system to facilitate package management and minimize the likelihood of errors. Implement custom notification messages to ensure that customers receive timely updates at every phase of the delivery process, complete with comprehensive delivery information. Additionally, send email updates to all recipients for urgent notifications or routine communications, with automated reminder emails included for convenience. To further enhance service, capture digital signatures from recipients using compatible signature devices or through mobile gadgets like tablets and smartphones, thereby streamlining the delivery confirmation process.
API Access
Has API
API Access
Has API
Integrations
FedEx Ship Manager
Yodel.io
eCourier
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$299 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Metafour
Country
United Kingdom
Website
www.metafourmailroom.com
Vendor Details
Company Name
Excercio
Founded
2000
Country
United States
Website
paklog.excercio.com
Product Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture
Product Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture