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support

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Description

Video-recorded interviews play an essential role in the process of investigation, as they can effectively influence juries, safeguard interviewers, protect victims, and offer detailed records of competency evaluations for offenders. Introducing MetaInterview™, the latest advancement from our industry-leading recording system, VideOversight™, which has served the market since 2006. When paired with MetaCase™, MetaInterview™ revolutionizes interview recording and management for all members of the investigative team. Crafted by experts with extensive experience in the design, installation, and support of interview recording systems, MetaInterview™ reflects the needs articulated by our clients, resulting in a comprehensive and adaptable solution. This innovative system aims to enhance the efficiency and effectiveness of investigative procedures significantly.

Description

eCase® Investigations streamlines, monitors, and provides reports for the entire process of Inspector General investigations, starting from the receipt of hotline complaints and continuing until the case is resolved. By utilizing workflows, regulations, and reports specifically designed for the OIG investigative framework, it enhances efficiency, accountability, and transparency within the organization. Furthermore, since eCase Investigations operates on the versatile eCase Platform, investigators have the flexibility to adapt their solutions in response to evolving requirements. This system centralizes all investigative procedures of the Inspector General onto a cohesive platform. Its robust data model not only correlates cases but also reveals intricate connections among individuals, locations, and items involved. Both pre-set and custom reporting options deliver comprehensive insights into procedural data. Additionally, role-specific dashboards offer a quick overview of crucial performance metrics, while pre-defined workflows and regulations guarantee adherence to inspector general standards and guidelines. Overall, this comprehensive approach ensures that investigations are conducted efficiently and effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Microception

Founded

2002

Country

United States

Website

www.microception.com

Vendor Details

Company Name

OPEXUS

Founded

1988

Country

United States

Website

www.ains.com/investigations/

Product Features

Investigation Management

Contact Management No 
Data Management No 
Incident Management No 
Reporting & Statistics No 
Subject Profiles No 

Product Features

Investigation Management

Contact Management No 
Data Management No 
Incident Management No 
Reporting & Statistics No 
Subject Profiles No 

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