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ease
features
design
support

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Write a Review

Description

MessageDesk enables seamless communication for you and your team with contacts, customers, and clients, facilitating appointments, scheduling, payments, alerts, and daily tasks. Are you prepared to enhance your daily operations? Discover how utilizing business text messaging can help you initiate and sustain more dialogues, efficiently fill your schedule, and ensure timely payments. You can send and receive both SMS and MMS messages for a variety of purposes, ranging from individual chats to large-scale SMS marketing campaigns. Easily set up a new 10-digit phone number complete with a local area code or activate text messaging on your existing business line. By utilizing contact groups and web forms, you can initiate and oversee more conversations effortlessly. Quickly add contacts to form groups or use advanced filtering to automatically categorize contacts based on their details. Expand your contact list and initiate additional conversations with web forms that generate bookings, referrals, and appointments, ultimately leading to improved business outcomes. This versatile platform adapts to your needs, ensuring that you stay connected and organized in a fast-paced environment.

Description

Every moment is crucial in emergencies. Swiftly alert individuals about lockdowns and disseminate broadcast messages containing updates and guidance to ensure safety or facilitate coordinated responses and reunification efforts. You can send mass messages, images, documents, and videos to your audience, while also utilizing real-time group text and picture messaging, live video streaming, group audio calls, GPS features, and Augmented Reality tools tailored for emergencies. The Titan HST system ensures continuous communication, keeping everyone informed whether they are actively using the service or not. During a crisis, you can monitor the safety status and precise locations of users in real-time. Additionally, you can upload and distribute videos, images, documents, and maps to different roles within your organization. The 2-Level Contact-Tracing feature enables the tracking of interactions between phones in close proximity to each other, as well as tracing contacts when an infected person has recently been in a specific area later accessed by others. This comprehensive system enhances safety and response capabilities in critical situations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Dataminr No 
Dayforce No 
Dedrone DroneTracker No 
Freedom Merchants Yes 
Google No 
Guardian Indoor Active Shooter Detection System No 
Nekton.ai Yes 
Paylocity No 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
ScreenCloud No 
ServiceNow No 
Slack No 
Tomorrow.io No 
TopoONE No 
Xero Yes 
Zapier Yes 
iTrak No 

Integrations

Dataminr Yes 
Dayforce Yes 
Dedrone DroneTracker Yes 
Freedom Merchants No 
Google Yes 
Guardian Indoor Active Shooter Detection System Yes 
Nekton.ai No 
Paylocity Yes 
QuickBooks Online No 
QuickBooks Online Advanced No 
ScreenCloud Yes 
ServiceNow Yes 
Slack Yes 
Tomorrow.io Yes 
TopoONE Yes 
Xero No 
Zapier No 
iTrak Yes 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Alderwood Labs

Founded

2018

Country

United States

Website

messagedesk.com

Vendor Details

Company Name

Titan HST

Founded

2012

Country

United States

Website

www.titanhst.com

Product Features

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder No 
Template Management No 

Product Features

Contact Tracing

AI Virtual Agents No 
Forms / Surveys No 
Hot Zone Alerting No 
Journey Mapping No 
Notifications Yes 
Proximity Tracing No 
SMS / Email / Voice Communications Yes 
Symptoms Reporting No 
Test Results Reporting No 
Wearable Integration No 

Emergency Notification

Contact Management Yes 
Geo Targeting Yes 
Mass Notifications Yes 
Scenario Planning Yes 
Templates Yes 
Two-Way Communication Yes 

Alternatives

Alternatives

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Contact Tracing Application

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