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Average Ratings 0 Ratings
Description
MessageDesk enables seamless communication for you and your team with contacts, customers, and clients, facilitating appointments, scheduling, payments, alerts, and daily tasks. Are you prepared to enhance your daily operations? Discover how utilizing business text messaging can help you initiate and sustain more dialogues, efficiently fill your schedule, and ensure timely payments. You can send and receive both SMS and MMS messages for a variety of purposes, ranging from individual chats to large-scale SMS marketing campaigns. Easily set up a new 10-digit phone number complete with a local area code or activate text messaging on your existing business line. By utilizing contact groups and web forms, you can initiate and oversee more conversations effortlessly. Quickly add contacts to form groups or use advanced filtering to automatically categorize contacts based on their details. Expand your contact list and initiate additional conversations with web forms that generate bookings, referrals, and appointments, ultimately leading to improved business outcomes. This versatile platform adapts to your needs, ensuring that you stay connected and organized in a fast-paced environment.
Description
Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.
API Access
Has API
API Access
Has API
Integrations
Zapier
Aircall
Easyflow
Facebook Messenger
Freedom Merchants
Freshdesk
Google Chrome
Help Scout
Nekton.ai
Pipedrive
Integrations
Zapier
Aircall
Easyflow
Facebook Messenger
Freedom Merchants
Freshdesk
Google Chrome
Help Scout
Nekton.ai
Pipedrive
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
$59.97 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alderwood Labs
Founded
2018
Country
United States
Website
messagedesk.com
Vendor Details
Company Name
Textline
Founded
2016
Country
United States
Website
textline.com
Product Features
Mobile Marketing
Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win