Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SMS Marketing Solutions by Spoke. Spoke offers comprehensive SMS and MMS marketing services tailored to meet diverse business needs. The facts speak volumes: the classic 160-character text message remains a dominant force in mobile marketing. Why is this the case? Firstly, open rates soar at around 98%, significantly surpassing the mere 22% typical in email marketing. Furthermore, the click-through rate for URLs in SMS messages stands at an impressive 19%, in stark contrast to the average 4.2% found in emails. Additionally, an astounding 95% of SMS messages are opened within just five minutes of delivery. While the straightforward SMS may appear less flashy compared to other mobile marketing technologies we provide, its effectiveness is undeniable. Whether your goal is to revitalize responses from an inactive contact list or attract fresh audiences while collecting valuable data, SMS marketing serves as an exceptional tool for bolstering consumer engagement. We offer complete SMS service management, ranging from straightforward single SMS sends to the design and execution of comprehensive contact strategies that cater to your business objectives. With our expertise, you can maximize the impact of your marketing efforts.
Description
Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more.
The Problem
Today, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations.
The Solution
Spoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes.
To achieve this, Spoke Phone combines the best parts of traditional business phone systems, high-cost contact centers, and leading business process automation, and has made it all easy to use on a mobile phone or desktop.
By integrating a customer’s information, processes, and automation into calls, SMS, and WhatsApp conversations occurring on mobile phones, desktops, and other devices.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Copper
No
Google
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft 365
No
Microsoft Dynamics 365
No
Microsoft Power BI
No
Momentum AMP by NowCerts
No
Pipedrive
No
Salesforce
No
Integrations
Copper
Yes
Google
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft 365
Yes
Microsoft Dynamics 365
Yes
Microsoft Power BI
Yes
Momentum AMP by NowCerts
Yes
Pipedrive
Yes
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$15 per month
Mix-and-match licensing allows you to buy the right license type for each user so you're not wasting money buying features some users won't use. Host on Spoke or deploy to your Twilio Account.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Spoke-Interactive
Country
United Kingdom
Website
www.spoke-interactive.com
Vendor Details
Company Name
Spoke Network
Founded
2016
Country
New Zealand
Website
spokephone.com
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
No
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
Yes
Caller ID
Yes
Disaster Recovery
Yes
International Numbers
Yes
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
Yes
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes