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Average Ratings 0 Ratings
Description
Fractional Ownership & Timeshare Management Platform
Merlin is purpose-built for vacation ownership clubs, fractional resorts, timeshare operations, and HOA communities. Unlike generic hotel PMS platforms, Merlin handles the operational complexity of fractional ownership natively.
Key Capabilities:
• Fractional Allocation: Points systems, banking/borrowing, fixed/floating weeks, and split-week logic.
• Owner Management: Centralized profiles, usage rights enforcement, and multi-tier ownership structures.
• Reservation Engine: Owner self-service booking portal, rental guest management, and inventory distribution.
• HOA Billing: Automated maintenance fee calculations, owner statements, and payment reconciliation.
• Owner Portal: Self-service reservations, account access, and document management.
Description
RezExpert, crafted by the Digital Rez Group, is a sophisticated and fully customizable online property management system that facilitates the management of daily operations, guest bookings, and various property needs. This versatile and highly scalable platform is adept at handling both single resorts and networks of multiple resorts within a single web-based framework. With a selection of over a dozen modules, RezExpert offers a comprehensive solution designed to enhance the efficiency of reservation and property management tasks, boost guest satisfaction, and generate increased revenue for businesses of all sizes, spanning diverse sectors such as hotels, campgrounds, RV resorts, marinas, timeshares, cabins, ticketing, and multi-resort properties. Moreover, its adaptability allows businesses to tailor the system to their specific requirements, ensuring optimal performance and streamlined operations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
SiteMinder
No
Pricing Details
Bespoke to suit all clients needs
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Merlin Software
Founded
2006
Country
Global
Website
easymerlin.com
Vendor Details
Company Name
Digital Rez International
Website
www.digitalrez.com
Product Features
Club Management
Attendance Tracking
No
Billing & Invoicing
No
Check-In Manager
No
Contract Management
No
Employee Management
No
Event Management
No
Inventory Management
No
Marketing Management
No
Member Portal
No
Membership Management
No
Payment Processing
No
Point of Sale (POS)
No
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Timeshare
Accounting
Yes
Commission Management
Yes
Contract Management
Yes
Lead Management
Yes
Maintenance Management
Yes
Owner Management
Yes
Property Management
Yes
Sales Tracking
Yes
Tour Management
Yes
Product Features
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes