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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Merlin offers a software solution designed for managing crises, addressing the unexpected nature of such events. Our application, CrisisSuite, is a cloud-based tool that assists in mitigating the impacts of crises effectively. The Alerting module is essential during a crisis, ensuring that immediate communication is streamlined without any delays. The Social Media Trainer enhances crisis simulations by immersing participants in realistic scenarios involving social media, making the training experience more impactful. When a crisis strikes, despite your best efforts to prevent it and having plans in place, the pressure mounts as circumstances evolve rapidly. Employees across the organization are dedicated to minimizing the fallout, often facing a barrage of challenges. The Social Media Trainer not only prepares your team but also equips them with the skills to address media communications head-on during these critical exercises. Through this comprehensive approach, organizations can better navigate the chaotic landscape of a crisis.

Description

Utilize established best practices from top organizations and communities that can be easily tailored without any coding required; it functions independently or integrates seamlessly with CRM systems and has the capability to connect with any platform. Empower your sales and marketing teams with engaging value propositions, playbooks, and calculators that are visually appealing, user-friendly, customer-oriented, and integrated within the CRM. This is made feasible by equipping product management and marketing teams with a collaborative engine that allows them to create, receive feedback, and publish their projects in real time. There is increasing pressure to communicate and demonstrate ROI for critical deals while facing tight timelines that hinder the development of comprehensive business cases. Additionally, the demand to generate leads that recognize potential ROI and successfully convert into deals persists, all while operating with constrained resources. Ultimately, these challenges highlight the importance of efficient tools and strategies to navigate the complexities of sales and marketing effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce No 

Integrations

Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Merlin Software

Founded

2015

Country

Netherlands

Website

merlincrisis.com

Vendor Details

Company Name

Valkre

Founded

2010

Country

United States

Website

valkre.com

Product Features

Business Continuity

Backup Log Yes 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage Yes 
Web Access / Restoration No 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Product Features

MRM

Activity Planning No 
Analytics / ROI Tracking No 
Approval Workflow No 
Brand Management No 
Budgeting & Forecasting No 
Content Management No 
Digital Asset Management No 
Expense Management No 
Marketing Calendar No 
Strategic Planning No 

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