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features
design
support

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Write a Review

Description

Merlin offers a software solution designed for managing crises, addressing the unexpected nature of such events. Our application, CrisisSuite, is a cloud-based tool that assists in mitigating the impacts of crises effectively. The Alerting module is essential during a crisis, ensuring that immediate communication is streamlined without any delays. The Social Media Trainer enhances crisis simulations by immersing participants in realistic scenarios involving social media, making the training experience more impactful. When a crisis strikes, despite your best efforts to prevent it and having plans in place, the pressure mounts as circumstances evolve rapidly. Employees across the organization are dedicated to minimizing the fallout, often facing a barrage of challenges. The Social Media Trainer not only prepares your team but also equips them with the skills to address media communications head-on during these critical exercises. Through this comprehensive approach, organizations can better navigate the chaotic landscape of a crisis.

Description

Upinion fosters inclusivity and enhances the effectiveness of humanitarian aid by collecting immediate insights and narratives from individuals in crisis. Those experiencing crises have the most acute understanding of their challenges, requirements, and potential solutions. Unfortunately, decisions that significantly impact their lives are frequently made without their input, often on their behalf rather than in collaboration with them. Engaging directly and promptly with affected communities enables non-governmental organizations (NGOs) to develop a more detailed understanding of the circumstances, which leads to the implementation of more customized and community-focused solutions. By offering invaluable insights from the populations they serve, Upinion equips NGOs with the data necessary to drive meaningful change. Our panels connect with thousands of individuals at once, examining various forms of media—text, voice recordings, images, and videos—and disseminating the findings to NGOs that subscribe to our service. This collaborative approach not only empowers those in crisis but also strengthens the overall impact of humanitarian efforts.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Merlin Software

Founded

2015

Country

Netherlands

Website

merlincrisis.com

Vendor Details

Company Name

Upinion

Founded

2013

Country

The Netherlands

Website

upinion.com

Product Features

Business Continuity

Backup Log Yes 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage Yes 
Web Access / Restoration No 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Product Features

360 Degree Feedback

Dashboard No 
Feedback / Surveys Yes 
Progress Tracking No 
Question Library Yes 
Rater Selection No 
Self Service Portal No 
Supports External Reviewers No 

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