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Average Ratings 0 Ratings

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features
design
support

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Description

Merlin offers a software solution designed for managing crises, addressing the unexpected nature of such events. Our application, CrisisSuite, is a cloud-based tool that assists in mitigating the impacts of crises effectively. The Alerting module is essential during a crisis, ensuring that immediate communication is streamlined without any delays. The Social Media Trainer enhances crisis simulations by immersing participants in realistic scenarios involving social media, making the training experience more impactful. When a crisis strikes, despite your best efforts to prevent it and having plans in place, the pressure mounts as circumstances evolve rapidly. Employees across the organization are dedicated to minimizing the fallout, often facing a barrage of challenges. The Social Media Trainer not only prepares your team but also equips them with the skills to address media communications head-on during these critical exercises. Through this comprehensive approach, organizations can better navigate the chaotic landscape of a crisis.

Description

PeakMetrics provides valuable insights that enable the creation of actionable predictions regarding the evolution and dissemination of messages across the internet in real-time. By integrating both social media and traditional media sources, we leverage machine learning techniques to identify behavioral patterns from vast amounts of unstructured, cross-channel data. Our platform is proven effective in addressing some of the most intricate media challenges currently faced, including crisis management and countering state-sponsored misinformation. Our clientele consists of some of the largest global brands, as well as various advertising and governmental organizations. With automated systems for collecting and reporting media coverage, PeakMetrics efficiently transforms millions of unstructured media datasets into actionable insights in real-time. By employing advanced machine learning algorithms, we can detect trends and forecast how messages will resonate across various channels, including news, social media, and television or radio. This comprehensive monitoring allows clients to disseminate their messages effectively while measuring the impact of their communications. Ultimately, PeakMetrics empowers organizations to navigate the complex media landscape with confidence and precision.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat No 
Hootsuite No 
Slack No 
Zapier No 

Integrations

Adobe Acrobat Yes 
Hootsuite Yes 
Slack Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$399 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Merlin Software

Founded

2015

Country

Netherlands

Website

merlincrisis.com

Vendor Details

Company Name

PeakMetrics

Founded

2017

Country

United States

Website

www.peakmetrics.com

Product Features

Business Continuity

Backup Log Yes 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage Yes 
Web Access / Restoration No 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Product Features

Media Monitoring

Alerts / Notifications No 
Broadcast Media Monitoring No 
Content Translation No 
Dashboards / Reporting No 
Export Results No 
Online News Monitoring No 
Podcast Monitoring No 
Print Media Monitoring No 
Social Media Monitoring No 

Alternatives

Alternatives

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