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Average Ratings 0 Ratings
Description
Merlin provides users with an unlimited number of company and contact records, and in addition to the typical fields found in CRM systems, it offers around 40 customizable fields for tailored data storage and reporting. To enhance user experience, Merlin features a smart, dynamic menu that anticipates and displays the most relevant options based on the current page, eliminating the need for excessive navigation. Furthermore, the platform's fully integrated design ensures that all activities are logged against the corresponding contact, preventing data duplication and maintaining a comprehensive historical record. The Customer Relationship Management (CRM) module empowers a proactive sales team by automatically filling their calendars with appointments for upcoming periods, whether that be the next month, week, day, or a specified date range. This functionality also extends to your Accounts and Purchasing departments, aiding them in tracking payments and deliveries effectively. By streamlining communication and record-keeping, Merlin enhances overall operational efficiency.
Description
Introducing Merlin, a leading veterinary technology solution tailored for your practice. This practice management system serves as the central hub for your operations, offering unparalleled connectivity, enhanced accessibility, and greater flexibility while streamlining your team's efficiency. It encompasses all the essential features expected from a veterinary management system, combined with secure, cloud-based technology that allows your staff to work in a manner that best suits both your practice and its clients. Always prioritizing patient health, Merlin seamlessly integrates with an extensive array of tools, ranging from diagnostic equipment to wellness healthcare plans. Additionally, its owner engagement features are designed to enhance loyalty, retention, and compliance by fostering a stronger bond with your clients. The pricing tools within Merlin are both versatile and user-friendly, helping to avoid inaccuracies and lost charges that can adversely affect your business performance. Ultimately, Merlin not only supports your practice’s daily operations but also contributes to building long-lasting relationships with pet owners.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Merlin Business Software
Founded
1974
Country
United Kingdom
Website
www.merlinbusinesssoftware.com/our-software/contact-management/
Vendor Details
Company Name
AmerisourceBergen
Founded
1985
Country
United States
Website
www.mwiah.co.uk/enterprise-solutions
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Veterinary
Appointment Reminders
Yes
Appointment Scheduling
Yes
Billing & Invoicing
Yes
Boarding Management
No
Image Storage
Yes
Inventory Management
Yes
Patient Records
Yes
Prescription Management
No
Treatment Plans
Yes