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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Merlin provides users with an unlimited number of company and contact records, and in addition to the typical fields found in CRM systems, it offers around 40 customizable fields for tailored data storage and reporting. To enhance user experience, Merlin features a smart, dynamic menu that anticipates and displays the most relevant options based on the current page, eliminating the need for excessive navigation. Furthermore, the platform's fully integrated design ensures that all activities are logged against the corresponding contact, preventing data duplication and maintaining a comprehensive historical record. The Customer Relationship Management (CRM) module empowers a proactive sales team by automatically filling their calendars with appointments for upcoming periods, whether that be the next month, week, day, or a specified date range. This functionality also extends to your Accounts and Purchasing departments, aiding them in tracking payments and deliveries effectively. By streamlining communication and record-keeping, Merlin enhances overall operational efficiency.

Description

Introducing Merlin, a leading veterinary technology solution tailored for your practice. This practice management system serves as the central hub for your operations, offering unparalleled connectivity, enhanced accessibility, and greater flexibility while streamlining your team's efficiency. It encompasses all the essential features expected from a veterinary management system, combined with secure, cloud-based technology that allows your staff to work in a manner that best suits both your practice and its clients. Always prioritizing patient health, Merlin seamlessly integrates with an extensive array of tools, ranging from diagnostic equipment to wellness healthcare plans. Additionally, its owner engagement features are designed to enhance loyalty, retention, and compliance by fostering a stronger bond with your clients. The pricing tools within Merlin are both versatile and user-friendly, helping to avoid inaccuracies and lost charges that can adversely affect your business performance. Ultimately, Merlin not only supports your practice’s daily operations but also contributes to building long-lasting relationships with pet owners.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Merlin Business Software

Founded

1974

Country

United Kingdom

Website

www.merlinbusinesssoftware.com/our-software/contact-management/

Vendor Details

Company Name

AmerisourceBergen

Founded

1985

Country

United States

Website

www.mwiah.co.uk/enterprise-solutions

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Veterinary

Appointment Reminders Yes 
Appointment Scheduling Yes 
Billing & Invoicing Yes 
Boarding Management No 
Image Storage Yes 
Inventory Management Yes 
Patient Records Yes 
Prescription Management No 
Treatment Plans Yes 

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