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Description
Utilizing Merkle's extensive data resources and advanced proprietary knowledge models, GenCX empowers brands to forge deeper connections with their customers by enhancing their understanding of interactions, behaviors, and sentiments. By partnering with GenCX, brands can quickly and dependably seek expert advice to create and implement superior customer experiences, leveraging insights derived not only from their own data but also informed by learnings from the entire US population. Our consulting services aim to revolutionize customer experiences through various interactions, emphasizing technology as the vital catalyst for transformation. We assist companies in pinpointing opportunities for innovation in products and services, crafting effective monetization and growth strategies, and promoting agility and organizational change, all crucial for keeping pace with rapidly evolving customer expectations. Ultimately, our goal is to ensure that brands not only meet but also exceed the demands of their clientele in today’s fast-paced market.
Description
Pulse serves as a perpetual AI-driven business intelligence analyst that transforms disorganized and fragmented data into intuitive, interactive dashboards and insights through simple conversational queries. It integrates effortlessly with various data sources, including CSV, Excel, Google Sheets, Google Analytics, Shopify, and API endpoints, with plans to incorporate databases shortly. The platform automatically processes your data by ingesting, cleaning, structuring, and analyzing it without the need for manual intervention. Within moments, users can create tailored dashboards featuring charts, tables, and key performance indicators; pose follow-up inquiries regarding trends, anomalies, and overall performance; and apply filters for a more in-depth exploration of the data. Visual elements update in real-time as the underlying data evolves, while integrated anomaly detection identifies unexpected changes and automated insights keep you informed of fluctuating metrics. Additionally, everything is housed within a singular, easily queryable workspace, eliminating the hassle of managing multiple tools or tidying up spreadsheets, all fortified by robust enterprise-grade encryption, detailed access controls, and adherence to GDPR and CCPA regulations. This ensures that users can focus on deriving actionable insights without the distraction of technical complications.
API Access
Has API
API Access
Has API
Integrations
Canopy
Facebook
Google Analytics
Google Sheets
Microsoft Excel
Shopify
Integrations
Canopy
Facebook
Google Analytics
Google Sheets
Microsoft Excel
Shopify
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$25 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Merkle
Country
United States
Website
www.merkle.com/en/services/analytics-data-platforms/data-science-artificial-intelligence/gencx.html
Vendor Details
Company Name
Pulse
Country
United States
Website
usepulseai.com