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Description
Experience top-tier software that is redefining industry benchmarks. Step into the future with Meridian Cooperative, where our browser-based capabilities ensure unparalleled reliability and adaptability. Designed with your needs at the forefront, Meridian FIS/CIS boasts an intuitive, modular web-based framework that allows each component to function seamlessly, regardless of the others. Enhance your productivity by accessing Meridian from any device with internet connectivity, whether you are in the office or out in the field. The true potential of data lies in its capacity to be transformed into actionable insights. At Meridian, we understand this principle deeply. This is why we undertake the complex tasks on your behalf, providing solutions that effortlessly connect your data with user-friendly reporting and tracking tools. From the main dashboard to customizable report columns, you have the power to harness your vital information. Our real-time data capabilities translate into tangible savings for both you and your clients, ensuring that you can make informed decisions swiftly. By prioritizing user experience and the efficacy of data application, Meridian sets you on the path to success.
Description
MeridianLink® Collect is a cloud‑based debt collection platform that helps financial institutions manage delinquency and optimize recovery through a proactive, data‑driven approach. Intelligent automation, machine‑learning‑driven Propensity‑to‑Pay scoring, and a Predictive Collection Index help prioritize accounts with the highest likelihood of resolution. Real‑time dashboards and customizable reports provide visibility into case activity, team performance, and portfolio health. Automated omnichannel outreach—including email, SMS, phone, and portal messaging—improves response rates, while self‑service tools accelerate resolution. Built‑in compliance controls, configurable queues and data fields, batch document generation, and REST API integrations with core and third‑party systems support scalable, efficient, and compliant collections operations.
API Access
Has API
No
API Access
Has API
No
Integrations
MeridianLink Consumer
No
MeridianLink Insight
No
MeridianLink One
No
Integrations
MeridianLink Consumer
Yes
MeridianLink Insight
Yes
MeridianLink One
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Schedule a demo to see the solution in action and receive a customized pricing plan tailored to your organization's unique needs and goals.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Meridian Cooperative
Founded
1976
Country
United States
Website
www.meridian.coop/solutions/
Vendor Details
Company Name
MeridianLink
Founded
1998
Country
United States
Website
www.meridianlink.com/products/collect/
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
No
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
No
Water
Yes
Work Order Management
Yes
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
No
Commission Management
No
Compliance Management
Yes
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
No
