Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mercury Office is an advanced travel agency database meticulously crafted with the needs of travel agents at its core. Front office personnel will find it remarkably straightforward to establish customer booking files, monitor payments, and dispatch welcome home letters. At the same time, back office teams can efficiently oversee supplier payments, manage bank reconciliations, process staff salaries, and analyze the company's profitability. One standout aspect of Mercury Office is its entirely web-based platform, which ensures accessibility from any location around the globe while safeguarding your data with top-notch security. This system has been developed in collaboration with actual front office travel agents, ensuring that every component of Mercury is user-friendly. Additionally, its robust reporting engine equips back office administrators with all the tools necessary for tasks ranging from reconciliation to managing supplier payments, facilitating a seamless administrative experience. Ultimately, Mercury Office enhances operational efficiency, allowing travel agencies to focus more on serving their clients effectively.
Description
For more than three decades, flowerSoft Silver has maintained its position as a frontrunner in both technological innovations and exceptional customer service. Recently, FTD implemented a policy requiring us to pay a significant annual fee for directing our users to their services. As a result of this new arrangement with FTD, flowerSoft will discontinue its long-standing integration with Mercury Direct, a partnership that dates back to the launch of the Mercury 3000. Consequently, we will not impose additional monthly charges on our customers for sending their outgoing orders to FTD. Fortunately, there are at least two alternative wire services that demonstrate a greater commitment to fairness than FTD, and we are pleased to provide seamless interfaces with these platforms at no extra cost to our valued customers. This decision reflects our ongoing dedication to prioritizing customer satisfaction and exploring better options for their needs.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$65 per month
Free Trial
No
Free Version
No
Pricing Details
$1999 per user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ease Technology
Founded
2004
Country
United Kingdom
Website
www.easetechnology.co.uk/articles/Mercury-Office---The-complete-travel-office-solution/2/
Vendor Details
Company Name
flowerSoft Systems
Website
www.flwrsoft.com
Product Features
Travel Agency
Central Reservation System
No
Customer Database
Yes
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
Yes
Marketing Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
Yes
Product Features
Florist
Automated Card Printing
No
Customer Account Profiles
No
Delivery Tracking
No
Order Management
No
Production Tracking
No
Stem Counting
No