Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Mercury Office is an advanced travel agency database meticulously crafted with the needs of travel agents at its core. Front office personnel will find it remarkably straightforward to establish customer booking files, monitor payments, and dispatch welcome home letters. At the same time, back office teams can efficiently oversee supplier payments, manage bank reconciliations, process staff salaries, and analyze the company's profitability. One standout aspect of Mercury Office is its entirely web-based platform, which ensures accessibility from any location around the globe while safeguarding your data with top-notch security. This system has been developed in collaboration with actual front office travel agents, ensuring that every component of Mercury is user-friendly. Additionally, its robust reporting engine equips back office administrators with all the tools necessary for tasks ranging from reconciliation to managing supplier payments, facilitating a seamless administrative experience. Ultimately, Mercury Office enhances operational efficiency, allowing travel agencies to focus more on serving their clients effectively.
Description
This comprehensive travel agency software solution offers multilingual documentation for quotes and invoices. It also includes receipts, etickets, confirmations and vouchers.
It has a GL-based Budget Module, XML/web services integration with third parties and seamless integration with payment Gateways like Sage Pay. Worldpay. Wirecard. Mpesa. With auto-reconciliation.
The system includes staff commission and sliding/affiliate modules, AI-triggered automatic IATA BSP reconcilement, multi-branch accounting and business areas, B2B/Agent Management, BedBank and supplier integration.
It allows for booking retrieval through third-party integration with all GDS and NDC. Other features include automatic booking creation and cancellation, refund and void processing, bank reconciliation, GL upload using Excel, schedulers of reports, hotel inventory uploading and booking, ABTA report generation, currency revaluation and FIT/group packages.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$65 per month
Free Trial
No
Free Version
No
Pricing Details
£350/month - 5 Users
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ease Technology
Founded
2004
Country
United Kingdom
Website
www.easetechnology.co.uk/articles/Mercury-Office---The-complete-travel-office-solution/2/
Vendor Details
Company Name
Penguin Commercial Limited
Founded
1998
Country
United Kingdom
Website
www.penguininc.com
Product Features
Travel Agency
Central Reservation System
No
Customer Database
Yes
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
Yes
Marketing Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
Yes
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No