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Description

Mercury 2 represents a groundbreaking advancement in reasoning models, specifically designed for real-time voice interaction as it can quickly answer phone calls. Unlike traditional autoregressive models that leave callers in silence while generating responses one token at a time, Mercury 2 employs a diffusion large language model architecture capable of producing over 1000 tokens per second with standard NVIDIA GPUs. This remarkable speed allows it to complete a full reasoning process and begin speaking within a timeframe that aligns with natural conversational flow, effectively shortening the typical wait time from several seconds to approximately 300 milliseconds. The operational mechanism of Mercury models involves transforming clear text into noise, after which a conventional Transformer is trained to reverse this transformation and predict the original text across all positions at once. By utilizing a denoising approach that engages multiple tokens simultaneously, generation becomes more efficient, enabling speeds akin to custom silicon on NVIDIA H100s while improving responsiveness in voice applications. As a result, Mercury 2 not only enhances user experience but also sets a new standard for interactive voice technologies.

Description

For more than three decades, flowerSoft Silver has maintained its position as a frontrunner in both technological innovations and exceptional customer service. Recently, FTD implemented a policy requiring us to pay a significant annual fee for directing our users to their services. As a result of this new arrangement with FTD, flowerSoft will discontinue its long-standing integration with Mercury Direct, a partnership that dates back to the launch of the Mercury 3000. Consequently, we will not impose additional monthly charges on our customers for sending their outgoing orders to FTD. Fortunately, there are at least two alternative wire services that demonstrate a greater commitment to fairness than FTD, and we are pleased to provide seamless interfaces with these platforms at no extra cost to our valued customers. This decision reflects our ongoing dedication to prioritizing customer satisfaction and exploring better options for their needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cerebras Yes 
GPT-4.1 Yes 
Groq Yes 
Inception Labs Yes 
LiveKit Yes 
OpenAI Yes 
Pipecat Yes 
Retell AI Yes 
Vapi AI Yes 

Integrations

Cerebras No 
GPT-4.1 No 
Groq No 
Inception Labs No 
LiveKit No 
OpenAI No 
Pipecat No 
Retell AI No 
Vapi AI No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$1999 per user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Inception

Country

United States

Website

www.inceptionlabs.ai/blog/mercury-2-the-first-reasoning-model-fast-enough-to-pick-up-the-phone

Vendor Details

Company Name

flowerSoft Systems

Website

www.flwrsoft.com

Product Features

Product Features

Florist

Automated Card Printing No 
Customer Account Profiles No 
Delivery Tracking No 
Order Management No 
Production Tracking No 
Stem Counting No 

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