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features
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Description

Merciv serves as a consumer intelligence platform that seamlessly integrates your internal datasets with external insights into a dynamic, verified source of truth, enabling teams to swiftly address any inquiries regarding their consumers and brand. It consolidates four distinct knowledge sources: internal resources like research documents, presentations, spreadsheets, and platforms such as Snowflake, Looker, and SharePoint; external signals including social media, reviews, search and trend information, competitive actions, and pricing; syndicated data from providers like NielsenIQ, Circana, and Mintel; alongside Merciv's proprietary product and category information. The platform leverages a knowledge graph, hybrid retrieval systems, and the ability to execute code within spreadsheets, ensuring that the answers provided are accurate and grounded in credible sources. Teams utilize Merciv for various purposes such as analyzing consumer perceptions, conducting sentiment and complaint assessments at the SKU level, gathering competitive intelligence, monitoring trends, engaging in thorough research, developing data-driven personas, and creating decision-ready reports, briefs, and presentations. Every response generated is not only cited and permission-aware but also designed to be auditable, adhering to standards like SOC 2 Type II, incorporating tenant isolation, enabling zero-training, and supporting SSO/SCIM for seamless access management. With Merciv, organizations can confidently navigate the complexities of consumer intelligence, ensuring that they are equipped with the most reliable and comprehensive insights available.

Description

Empower yourself with immediate access to consumer feedback. In the brief moment it takes to read this, you could obtain reliable insights from a pool of carefully vetted consumers. Suzy serves as a real-time market research platform designed to assist both beginner and seasoned researchers in making informed, timely, and data-driven choices. By integrating cutting-edge research tools with a top-tier audience, Suzy provides accurate insights in mere minutes. What sets Suzy apart is its exclusive network of pre-screened and verified consumers, eliminating reliance on third-party providers for responses, which ensures quick answers without compromising quality. Whether you prefer a do-it-yourself approach or require more focused assistance, Suzy offers user-friendly solutions, and our dedicated customer success team is always ready to provide the support you need to achieve your goals effectively. With Suzy, gaining a competitive edge in market research has never been easier.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Looker Yes 
Microsoft SharePoint Yes 
Snowflake Yes 

Integrations

Looker No 
Microsoft SharePoint No 
Snowflake No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Merciv

Founded

2024

Country

United States

Website

merciv.com

Vendor Details

Company Name

Suzy

Founded

2017

Country

United States

Website

suzy.com

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Marketing Analytics

A/B Testing No 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard No 
Performance Metrics No 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Retargeting

A/B Testing No 
Audience Targeting No 
Behavioral Targeting No 
Conversion Tracking No 
Geo Targeting No 
Mobile Retargeting No 
Personalization No 
Recommendation Engine No 
Social Media Retargeting No 

Alternatives

Alternatives