Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Chargeback deflection at the highest efficiency.
Say goodbye to chargebacks through our seamless collaboration between merchants and issuers. Merchanto is a simple, all-in one solution that eliminates chargebacks.
Merchanto, as an official partner of Visa & MasterCard, connects you with a global network that covers over 99% of Visa & MasterCard issuers.
We facilitate the sharing of dispute data, transaction details and other information between financial institutions and retailers in near-real time. Our platform is supported by thousands of issuers around the world and offers pre-dispute solution, stopping chargebacks even before they occur.
Join Us Today to Protect Your Merchant Account Forever.
Description
Privvy ISO CRM is a specialized account-management platform tailored for independent sales organizations, agents, resellers, and their merchant partners, effectively combining onboarding, servicing, and comprehensive account oversight into a single solution. This platform allows agents to carry out various tasks, such as completing applications, submitting service requests, adding users, and tracking merchant activities, all from one centralized login, while simultaneously offering real-time insights into crucial metrics like chargebacks, ACH rejections, and batch processing. Featuring tools such as offer-code pricing templates and a searchable document repository, along with electronic disclosure submission linked to underwriting processes, Privvy enhances the efficiency of onboarding and risk management tasks. Additionally, it accommodates hierarchical merchant group structures for clients with multiple locations, provides in-depth reporting on card batches and ACH transactions, and sends push notifications for any holds or chargebacks. Furthermore, the platform includes integrated email functionality, enabling agents to communicate with merchants directly without navigating away from the portal, thereby fostering a seamless user experience and improving operational efficiency.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Braintree
Yes
Ethoca
Yes
PayPal
Yes
Paysafe
Yes
Rapyd
Yes
Shopify
Yes
Slack
Yes
Stripe
Yes
Visa Intelligent Commerce
Yes
Zendesk
Yes
Integrations
Braintree
No
Ethoca
No
PayPal
No
Paysafe
No
Rapyd
No
Shopify
No
Slack
No
Stripe
No
Visa Intelligent Commerce
No
Zendesk
No
Pricing Details
$32
No monthly or initial fees for customers
Operate seamlessly with zero extra costs. Pay only for the valuable payload.
Operate seamlessly with zero extra costs. Pay only for the valuable payload.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Merchanto
Founded
2022
Country
Latvia
Website
merchanto.org
Vendor Details
Company Name
Defyne Payments
Founded
2017
Country
United States
Website
www.defynepayments.com/privvy-iso-crm/
Product Features
Chargeback Management
Chargeback Dispute Management
Yes
Chargeback Insurance
No
Chargeback Prevention
Yes
Chargeback Recovery
Yes
For Banks / Issuers
No
For Merchants
Yes
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
Yes
Reporting / Analytics
Yes