Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Examine the insights from your reviews that influence sales and actively interact with customers where they are most engaged online. Uncover the significant value within your customer feedback data to pinpoint the key factors that drive revenue in your establishments. Gain actionable insights to outperform both national and local rivals in your market. By analyzing the success of leading businesses across the country, you can adopt best practices that contribute to their achievements. It has been found that prolonged wait times for food post-ordering are the most detrimental to revenue when compared to top competitors. Assess your food delivery system to ensure that both kitchen staff and servers possess the necessary training. Illuminate the aspects of customer feedback that directly affect your sales performance. Provide all management levels with visibility into their progress across regional, district, and location metrics. Keep track of business performance by identifying operational and staffing challenges, and engage with reviews for all your locations from a single platform. In addition, coordinate customer feedback from your website with social media reviews to enhance overall customer satisfaction and drive improvements. This comprehensive approach will not only streamline your operations but also foster a greater connection with your clientele.
Description
PinMeTo is a marketing and search technology for multi-location brands that enables enterprise brands to streamline the management of business information, online conversations, and messaging across various online maps, services, apps, and directories.
Improve your local search visibility with Listings Management:
-Audit and detect brand inconsistencies on various online directories
-Optimize and bulk update your local business listings with accurate information
Streamline your online reputation management:
-Monitor and respond to reviews and ratings across all your locations from various channels with one, convenient platform
-Share and assign review response duties among your team
-Save and quickly apply your favorite replies for frequently asked questions
-Quickly locate unresponded reviews and add private notes to the ones that require more attention
Local social media management tool to post in bulk
-Tailor and share localized content for different channels and communities
-Schedule your posts on Instagram, Facebook, and Google Posts
-Conveniently search and find older posts across different connected social media accounts
API Access
Has API
No
API Access
Has API
Yes
Integrations
Apple Maps
Yes
Bing
Yes
Facebook
Yes
Google
Yes
Instagram
Yes
Apple Business Chat
No
Demandforce
Yes
DoorDash
Yes
Foursquare
Yes
Google Assistant
Yes
Integrations
Apple Maps
Yes
Bing
Yes
Facebook
Yes
Google
Yes
Instagram
Yes
Apple Business Chat
Yes
Demandforce
No
DoorDash
No
Foursquare
No
Google Assistant
No
Pricing Details
$49.95 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Merchant Centric
Country
United States
Website
www.merchantcentric.com
Vendor Details
Company Name
PinMeTo
Founded
2013
Country
Sweden
Website
pinmeto.com
Product Features
Brand Management
Approval Process Control
No
Artwork Management
No
Asset Management
No
Change Management
No
Fulfillment Distribution
No
Project Management
No
Business Performance Management
Ad Hoc Reports
No
Ad hoc Analysis
No
Budgeting & Forecasting
No
Consolidation / Roll-Up
No
Dashboard
Yes
Key Performance Indicators
No
Predictive Analytics
Yes
Qualitative Analysis
No
Quantitative Analysis
No
Scorecarding
No
Strategic Planning
No
Customer Advocacy
Advocate Management
No
Campaign Management
Yes
Communication Management
Yes
Community Management
No
Gamification
No
Referral Tracking
No
Reporting/Analytics
Yes
Rewards Program
No
Social Engagement
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Customer Reference Management
Nomination Tracking
No
Program Notices
No
Reference Usage Tracking
No
Reward Distribution
No
Search
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
No
Survey Management
Yes
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
No
Social Media Management
Automated Publishing
No
Brand Tracking
Yes
Content Management
Yes
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
No
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
No
Live Chat
Yes
NAP Management (Name/Address/Phone)
Yes
Online Listings Management
Yes
PR Management
No
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
No
Social Media Management
Yes
Store Locator
Yes
Website Management
No
Location Intelligence
Behavioral Analytics
Yes
Data Visualization
Yes
Demographic Data
No
Geocoding
No
Geofencing
No
Location Tracking
Yes
Predictive Analytics
No
Trade Area Analysis
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Store Locator
Analytics
Yes
Automatic Location Detection
Yes
Directions
Yes
Distance Calculation
No
Event Promotions
No
Mapping
Yes
Product Search Filtering
No
Promotions / Coupons
Yes
Search
Yes
White Label
No