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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.

Description

Veras Extend is an innovative Customer Experience Application designed to create a cohesive and integrated strategy for customer interaction. It features mPOS CheckOut Anywhere, which effectively serves as an additional register by leveraging CheckOut’s ERP, CRM, and payment systems. The platform is versatile, compatible with iOS, Android, and Windows devices, ensuring that associates have access to consistent pricing and promotions for streamlined operations. Users can conduct complete POS transactions or pause and resume them at a traditional register as needed. This system is ideal for use at offsite events or for easily adding another register in-store to accommodate customer demand. Veras Affinity Clienteling distinguishes itself with an ultra-responsive engine, allowing for real-time associate input that enhances data accuracy and trains the AI to generate more intelligent sales recommendations. The Endless Aisle feature opens up a world of possibilities by enabling associates to explore the entire global inventory, including numerous vendor catalogs, providing customers with information on product availability, relevant promotions, and suggestions for similar items while they shop. This comprehensive approach not only improves customer satisfaction but also significantly boosts sales potential.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

JRNI Yes 
SAP Analytics Cloud Yes 
Salesforce Yes 

Integrations

JRNI No 
SAP Analytics Cloud No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Mercaux

Founded

2013

Country

United Kingdom

Website

mercaux.com

Vendor Details

Company Name

Veras Retail

Founded

2008

Country

United States

Website

www.verasretail.com

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools Yes 
Data Collection Yes 
Inspection Yes 
Pricing / Placement Optimization Yes 
Product Education Yes 
Product Promotion Strategy Yes 
Retail Site Audit Yes 
Workforce Management Yes 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

Alternatives

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