Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.

Description

Tote.ai is an advanced point-of-sale system tailored for fuel and convenience stores, utilizing a streamlined “one customer, one cart” model that integrates shopping experiences across fuel pumps, mobile devices, and checkout counters to enhance overall basket sizes. The platform features the Genie AI Agent, which assists staff in real-time and supports multiple languages, thereby minimizing training needs and boosting operational efficiency, while AI-powered transaction suggestions expedite the checkout process and enhance revenue generation. Additionally, Tote.ai facilitates personalized marketing strategies by providing NFC or QR code-driven promotions at fuel pumps, effectively turning fuel customers into in-store shoppers and fostering loyalty through immediate mobile enrollment and rewards programs. Designed with adaptability in mind, Tote offers integration with current hardware through a headless, event-driven microservices architecture and accommodates multi-model AI orchestration to improve performance, control costs, and optimize inference times across different large and small language models. Overall, Tote.ai represents a significant advancement in retail technology, ensuring that both retailers and customers enjoy a more cohesive and efficient shopping experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

JRNI Yes 
SAP Analytics Cloud Yes 
Salesforce Yes 

Integrations

JRNI No 
SAP Analytics Cloud No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mercaux

Founded

2013

Country

United Kingdom

Website

mercaux.com

Vendor Details

Company Name

Tote

Country

United States

Website

tote.ai/

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools Yes 
Data Collection Yes 
Inspection Yes 
Pricing / Placement Optimization Yes 
Product Education Yes 
Product Promotion Strategy Yes 
Retail Site Audit Yes 
Workforce Management Yes 

Product Features

Convenience Store

Deli / Restaurant Management No 
Employee Management No 
Fuel Management No 
Fuel POS No 
Grocery POS No 
Inventory Management No 
Lottery Management No 
Loyalty Program No 
Multi-Store No 
Price Book No 
Retail Management No 
Single Store No 

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Alternatives

Alternatives

Kalibrate Reviews

Kalibrate

Kalibrate Technologies