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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.

Description

Tote.ai is an advanced point-of-sale system tailored for fuel and convenience stores, utilizing a streamlined “one customer, one cart” model that integrates shopping experiences across fuel pumps, mobile devices, and checkout counters to enhance overall basket sizes. The platform features the Genie AI Agent, which assists staff in real-time and supports multiple languages, thereby minimizing training needs and boosting operational efficiency, while AI-powered transaction suggestions expedite the checkout process and enhance revenue generation. Additionally, Tote.ai facilitates personalized marketing strategies by providing NFC or QR code-driven promotions at fuel pumps, effectively turning fuel customers into in-store shoppers and fostering loyalty through immediate mobile enrollment and rewards programs. Designed with adaptability in mind, Tote offers integration with current hardware through a headless, event-driven microservices architecture and accommodates multi-model AI orchestration to improve performance, control costs, and optimize inference times across different large and small language models. Overall, Tote.ai represents a significant advancement in retail technology, ensuring that both retailers and customers enjoy a more cohesive and efficient shopping experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

JRNI
SAP Analytics Cloud
Salesforce

Integrations

JRNI
SAP Analytics Cloud
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mercaux

Founded

2013

Country

United Kingdom

Website

mercaux.com

Vendor Details

Company Name

Tote

Country

United States

Website

tote.ai/

Product Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Product Features

Convenience Store

Deli / Restaurant Management
Employee Management
Fuel Management
Fuel POS
Grocery POS
Inventory Management
Lottery Management
Loyalty Program
Multi-Store
Price Book
Retail Management
Single Store

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

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