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Description
Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.
Description
StyleSend is an all-encompassing clienteling platform tailored for high-end fashion and lifestyle retailers, enabling them to deliver customized customer interactions across various channels. It effortlessly integrates with Shopify to import relevant product and customer relationship management data, while also linking with the WhatsApp Business API for direct communication with clients. Noteworthy features encompass AI-generated lists of "top customers to contact," automated reminders for important client dates like birthdays and anniversaries, personalized insights enhanced by AI-driven suggestions, and the capability to craft shoppable and individualized outfits from the inventory. Additionally, users can send standardized templates through WhatsApp Business Chat with support for multi-agent routing. StyleSend is designed to work seamlessly with the newest Shopify themes and is accessible in English, empowering retailers to inspire their clients through curated and shoppable looks derived from their product catalog. This tool not only elevates customer engagement but also streamlines communication, enhancing the overall shopping experience for clients.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mercaux
Founded
2013
Country
United Kingdom
Website
mercaux.com
Vendor Details
Company Name
StyleSend
Country
United States
Website
apps.shopify.com/stylesend
Product Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management