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Description

With the ongoing expansion of grocery retail marketplaces, retailers have a unique opportunity to enhance their brand presence within this channel. This Gartner report reveals essential tactics for transforming marketplace visitors into dedicated customers of your brand. By utilizing our online grocery platform, you can craft an exceptional shopping experience that is accessible on any device. Implementing focused promotions can help you gain the trust and loyalty of shoppers, ultimately benefiting your overall profitability. Additionally, engaging with customers through personalized marketing efforts can further solidify their connection to your brand.

Description

In the rapidly changing landscape of today, grasping the needs of shoppers is crucial for success. Retailers and brands worldwide depend on dunnhumby Shop to transform insights into actionable strategies that prioritize customer satisfaction. As the grocery sector continues to evolve, a thorough comprehension of shifting shopper behaviors becomes essential. Understanding what customers desire, their timing preferences, and their preferred purchasing methods is key to delivering exceptional shopping experiences. Dunnhumby Shop recognizes that staying attuned to these dynamic customer needs is paramount, and it continues to provide innovative solutions to meet this demand. Leveraging advanced science and extensive data from nearly one billion global customers, Shop delivers timely and valuable answers to the most pressing questions in grocery retail. With a robust network of 17,000 users spanning 42 countries, dunnhumby Shop builds upon two decades of expertise and insights, setting new benchmarks in the field of customer analytics and redefining how businesses interact with their clientele. In this way, it empowers retailers to make informed decisions that enhance customer loyalty and drive growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Eagle Eye Yes 

Integrations

Eagle Eye Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Mercatus USA

Founded

2004

Country

Canada

Website

www.mercatus.com

Vendor Details

Company Name

dunnhumby

Country

United Kingdom

Website

www.dunnhumby.com/dunnhumby-shop/

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management No 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management No 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Product Features

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