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features
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support

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Description

An all-inclusive eCommerce platform designed specifically for independent grocery stores and regional chains is now available. As customers increasingly prioritize convenience, it’s essential to develop an online store that not only highlights your products but also reflects your brand's distinct identity. This platform can be seamlessly integrated into your existing website as well as the Mercato marketplace. It accommodates a wide range of offerings including center-aisle items, alcoholic beverages, private label goods, prepared meals, and catering options. With smooth online ordering and delivery services available on both mobile devices and desktops, customers can easily shop at their convenience. Additionally, a customizable mobile app listing that incorporates your store's branding and customer reviews is provided. We handle the logistical challenges with fully funded and managed delivery services, allowing your team to focus on order fulfillment while you maintain control of the process. Enjoy the benefits of one-hour, same-day delivery facilitated by our extensive network of over 100,000 couriers across the nation. Furthermore, the platform includes tools to enhance fulfillment, generate insightful reports, and manage your workforce efficiently. A two-way integration with your POS system ensures accurate pricing, inventory management, transaction tracking, rewards, discounts, and coupon handling. You will also benefit from a real-time product management dashboard that provides comprehensive order controls, enhancing your operational efficiency. This comprehensive solution empowers your grocery store to thrive in a competitive online market.

Description

With the ongoing expansion of grocery retail marketplaces, retailers have a unique opportunity to enhance their brand presence within this channel. This Gartner report reveals essential tactics for transforming marketplace visitors into dedicated customers of your brand. By utilizing our online grocery platform, you can craft an exceptional shopping experience that is accessible on any device. Implementing focused promotions can help you gain the trust and loyalty of shoppers, ultimately benefiting your overall profitability. Additionally, engaging with customers through personalized marketing efforts can further solidify their connection to your brand.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Eagle Eye No 
Facebook Yes 
Google Cloud Platform Yes 
IT Retail POS Yes 

Integrations

Eagle Eye Yes 
Facebook No 
Google Cloud Platform No 
IT Retail POS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mercato

Founded

2015

Country

United States

Website

www.mercato.com/merchant

Vendor Details

Company Name

Mercatus USA

Founded

2004

Country

Canada

Website

www.mercatus.com

Product Features

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management No 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management No 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

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