Average Ratings 0 Ratings
Average Ratings 6 Ratings
Description
Mercante is an innovative, intuitive B2B service powered by conversational AI, specifically designed to tackle the significant challenges of contemporary businesses. Our platform enables organizations to enhance customer support interactions, increase conversion rates in email marketing efforts, and streamline their operational processes. With Mercante, you can provide immediate answers to product inquiries, effectively turning prospects into loyal customers. The service includes a sophisticated real-time chatbot, which aids in transforming website visitors into leads and paying clients by reducing their cognitive load. Additionally, Mercante allows you to manage your email marketing campaigns and analyze crucial statistical data through its comprehensive dashboard. This solution elevates customer support by offering instant assistance around the clock, ensuring users receive help whenever they need it. By delivering real-time analytics, Mercante empowers businesses to make well-informed decisions, fine-tune their strategies, and consistently improve the overall customer experience. Ultimately, Mercante represents a significant advancement in how companies interact with their clients and manage their resources.
Description
Parnidia AI Chatbot Neria is a powerful multilingual chatbot built to automate customer service interactions and increase sales conversions across diverse markets. Operating 24/7, Neria delivers instant, accurate responses in over 80 languages by leveraging training on business-specific datasets. The chatbot excels at capturing leads, recommending products, tracking orders, and integrating with existing websites, CMS, and warehouse management systems for seamless workflow automation. Unlike human agents, Neria maintains a consistently positive tone, never experiences fatigue, and responds to customers in just three seconds, eliminating wait times. It autonomously executes essential tasks such as lead capture, order tracking, and solution recommendations, improving operational efficiency. During onboarding, Parnidia offers custom integrations and tailored knowledge base creation to ensure the chatbot aligns perfectly with business needs. Neria boasts a proven ROI of 587% driven by time savings and operational gains. Its accuracy rate of 81.26% and user satisfaction rating of 88.58% highlight its effectiveness in delivering quality customer experiences.
API Access
Has API
API Access
Has API
Integrations
OpenCart
Pipedrive
PrestaShop
Salesforce
Shopify
WooCommerce
Integrations
OpenCart
Pipedrive
PrestaShop
Salesforce
Shopify
WooCommerce
Pricing Details
$0.22 per message
Free Trial
Free Version
Pricing Details
€149/month + €1495 setup
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mercante
Country
United Kingdom
Website
mercante.ai/
Vendor Details
Company Name
Parnidia
Founded
2024
Country
Lithuania
Website
www.parnidia.com
Product Features
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration