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Description
Meon Customer Relationship Management Software is an all-in-one solution that helps more than 10,000 Indian businesses simplify and unify sales, marketing, and customer support workflows on a single platform. It provides department-specific role-based workspaces, allowing teams to collaborate efficiently while enabling admins to maintain oversight. The platform includes features such as task assignments and comment threads within lead profiles, comprehensive activity timelines to track accountability, and live dashboards that align sales, marketing, and support KPIs. Meon supports lead management, sales automation with follow-ups and reminders, targeted marketing campaigns via email and SMS, and robust customer support tools including ticket management and query resolution. The CRM offers real-time analytics and reporting to enable smarter business decisions, all accessible through mobile apps on Android and iOS. Tailored for the Indian market, it integrates seamlessly with regional tools like WhatsApp, email, and phone call systems. Pricing plans are transparent and scalable, catering to businesses of various sizes with no hidden costs. The software’s smart automation and customization features make it a valuable tool for boosting sales and enhancing customer experiences.
Description
Your clients deserve an enhanced interaction. Zoho CRM Plus serves as a comprehensive customer experience platform that enables you to provide outstanding service to every client throughout their journey, turning them into loyal advocates for your brand. Connect with customers through various channels at every phase of their lifecycle. Achieve the right context across different platforms and receive real-time updates. Streamline discussions among multiple teams within a single conversation thread. A superior customer experience starts with aligning all teams and ensuring that customers remain the focal point of all activities. Zoho CRM Plus integrates your marketing, sales, and support teams, equipping them with essential tools to achieve this goal. Collaborate effectively across all teams by utilizing Zia, Zoho's AI-driven voice assistant, which aids in forecasting business trends, recommending optimal times to reach out to customers, analyzing email and ticket sentiments, and offering insightful business dashboards. With these capabilities, you can not only enhance customer satisfaction but also foster long-lasting relationships that benefit your organization.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Accops Digital Workspace
No
Aircall
No
CallHippo
No
Cyclr
No
Docusign
No
Everstage
No
LeadPost
No
LinkedIn Sales Navigator
No
Mailchimp
No
Microsoft Word
No
Integrations
Accops Digital Workspace
Yes
Aircall
Yes
CallHippo
Yes
Cyclr
Yes
Docusign
Yes
Everstage
Yes
LeadPost
Yes
LinkedIn Sales Navigator
Yes
Mailchimp
Yes
Microsoft Word
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$60.00 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Meon Technologies
Founded
2017
Website
meon.co.in/
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/crm/crmplus
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
Experience Management
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
