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Average Ratings 3 Ratings

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support

Description

Mentor is a personalized platform designed for one-on-one customer feedback, making it effortless to create exceptional customer experiences. Successful businesses are often a result of satisfied customers, which stems from tailored interactions. With Mentor, you can gather, monitor, and assess customer feedback in real-time, allowing you to promptly address any issues that arise. Gain insight into your customers' situations and filter their feedback based on particular events. Utilizing advanced AI technology, our platform evaluates customer emotions and sorts feedback into positive, negative, or neutral categories. Customers have various options for submitting their feedback, including open text fields, surveys, images, or videos. Mentor transcends the typical customer satisfaction survey by providing data that is factual and driven by customer input, allowing you to pinpoint specific experiences and deliver personalized solutions effectively. By leveraging these insights, businesses can continuously improve their services and foster deeper connections with their clientele.

Description

For three decades, Mentoring Complete helped companies successfully design and implement robust mentoring programs. We combine all the critical elements of a successful mentoring program into one platform. Our precision matching tool creates powerful mentor and mentee matches with a 90% success rate. Mentoring University provides training for mentors, mentees, and program managers to help them get the most out of their relationships. Mentoring Complete is a platform that brings it all together. It allows for scheduling, ongoing check-ins, reporting, and all this from our intuitive and powerful software.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Custom Solutions Group

Country

United States

Website

www.csgglobal.com

Vendor Details

Company Name

Mentoring Complete

Founded

1989

Country

United States

Website

www.mentoringcomplete.com

Product Features

Training

Academic / Education Yes 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring Yes 
Built-in LMS Yes 
Certification Management No 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning Yes 
Simulation Yes 
Synchronous Learning No 
Training Companies Yes 
eCommerce No 

Product Features

Mentoring

Action Item Tracking Yes 
Appointment Scheduling Yes 
Billing & Invoicing Yes 
Client Management Yes 
Course Management Yes 
Goal Management Yes 
Mentor Matching Yes 
Program Management Yes 
Progress Tracking Yes 

Succession Planning

"What If" Scenarios No 
360 Degree Feedback No 
Career Development No 
Competency Scale No 
Employee Profile No 
Goal Management No 
Organizational Charting No 
Performance Management No 
Recruiting Management No 
Succession Management No 

Talent Management

Career Development Planning No 
Compensation Management No 
Competency Management No 
Employee Lifecycle Management No 
Goal Setting / Tracking No 
Job Description Management No 
Onboarding No 
Performance Appraisal No 
Recruiting Management No 
Succession Planning No 
Training Management No 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management No 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

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