Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Mentor is a personalized platform designed for one-on-one customer feedback, making it effortless to create exceptional customer experiences. Successful businesses are often a result of satisfied customers, which stems from tailored interactions. With Mentor, you can gather, monitor, and assess customer feedback in real-time, allowing you to promptly address any issues that arise. Gain insight into your customers' situations and filter their feedback based on particular events. Utilizing advanced AI technology, our platform evaluates customer emotions and sorts feedback into positive, negative, or neutral categories. Customers have various options for submitting their feedback, including open text fields, surveys, images, or videos. Mentor transcends the typical customer satisfaction survey by providing data that is factual and driven by customer input, allowing you to pinpoint specific experiences and deliver personalized solutions effectively. By leveraging these insights, businesses can continuously improve their services and foster deeper connections with their clientele.
Description
For three decades, Mentoring Complete helped companies successfully design and implement robust mentoring programs.
We combine all the critical elements of a successful mentoring program into one platform. Our precision matching tool creates powerful mentor and mentee matches with a 90% success rate.
Mentoring University provides training for mentors, mentees, and program managers to help them get the most out of their relationships.
Mentoring Complete is a platform that brings it all together. It allows for scheduling, ongoing check-ins, reporting, and all this from our intuitive and powerful software.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Custom Solutions Group
Country
United States
Website
www.csgglobal.com
Vendor Details
Company Name
Mentoring Complete
Founded
1989
Country
United States
Website
www.mentoringcomplete.com
Product Features
Training
Academic / Education
Yes
Asynchronous Learning
Yes
Blended Learning
Yes
Built-In Course Authoring
Yes
Built-in LMS
Yes
Certification Management
No
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
Yes
Simulation
Yes
Synchronous Learning
No
Training Companies
Yes
eCommerce
No
Product Features
Mentoring
Action Item Tracking
Yes
Appointment Scheduling
Yes
Billing & Invoicing
Yes
Client Management
Yes
Course Management
Yes
Goal Management
Yes
Mentor Matching
Yes
Program Management
Yes
Progress Tracking
Yes
Succession Planning
"What If" Scenarios
No
360 Degree Feedback
No
Career Development
No
Competency Scale
No
Employee Profile
No
Goal Management
No
Organizational Charting
No
Performance Management
No
Recruiting Management
No
Succession Management
No
Talent Management
Career Development Planning
No
Compensation Management
No
Competency Management
No
Employee Lifecycle Management
No
Goal Setting / Tracking
No
Job Description Management
No
Onboarding
No
Performance Appraisal
No
Recruiting Management
No
Succession Planning
No
Training Management
No
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
No
Corporate / Business
No
Learner Portal
No
Mobile Learning
No
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No