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features
design
support

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Description

Mention Me software powers customer retention and referral marketing for more than 400 brands, including Farfetch and PrettyLittleThing. Mention Me Refer rewards word-of mouth to convert customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customizable customer journey includes 20 languages, 15 reward types, 16 sharing methods, and a unique name share feature that generates 35% more referrals. Advanced AB testing and segmentation can optimize performance. This is the best option for businesses with more than 4000 monthly orders.

Description

To cultivate a deeper bond with your customers and encourage them to become enthusiastic advocates for your brand, consider using Thnks to strengthen client relationships, enhance brand loyalty, and show appreciation that makes customers feel valued. For instance, if you are conducting a virtual user training session, impress your audience by arranging a power lunch delivered earlier in the day so they can enjoy a meal while learning, transforming your presentation into an engaging lunch and learn event! Mistakes are a part of life, but how you respond can significantly impact your clients; lighten the mood and express your apologies with a light-hearted touch, perhaps by sending an ‘eggstra’ sorry sandwich for breakfast. Whether it pertains to professional achievements or celebratory moments in your clients’ personal lives, Thnks offers a variety of thoughtful options to convey your congratulations! Among the favorites are cocktail kits, complete with all the necessary ingredients for crafting your client’s go-to drink, making each celebration feel special and personalized. By using such creative gestures, you can ensure your customers not only feel appreciated but also view your brand in a positive light.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Attentive Yes 
Bloomreach Yes 
Gmail No 
Google Chrome No 
Magento Yes 
Ometria Yes 
SAP Store Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
X (Twitter) No 

Integrations

Attentive No 
Bloomreach No 
Gmail Yes 
Google Chrome Yes 
Magento No 
Ometria No 
SAP Store No 
Salesforce Agentforce Commerce No 
Shopify No 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mention Me

Founded

2013

Country

United Kingdom

Website

mention-me.com

Vendor Details

Company Name

Thnks

Country

United States

Website

www.thnks.com/customer-engagement

Product Features

Advocacy

Advocate Management Yes 
Campaign Management No 
Customer Advocacy Yes 
Event Triggered Actions Yes 
Forms Management No 
Legislation Tracking No 
Petition Management No 
Political Advocacy No 
Rewards Program Yes 
Social Engagement Yes 

Customer Advocacy

Advocate Management No 
Campaign Management Yes 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management Yes 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management No 
Feedback Management No 
Lead Engagement Yes 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Employee Recognition

Goals No 
Leaderboards / Activity Tracking No 
Manager-to-Peer Recognition No 
Mention Management No 
Nominations No 
Peer-to-Peer Recognition No 
Performance Management No 
Rewards Catalog No 
Rewards Points No 
Social Recognition No 
eCards No 

Alternatives

Alternatives