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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Mention Me software powers customer retention and referral marketing for more than 400 brands, including Farfetch and PrettyLittleThing. Mention Me Refer rewards word-of mouth to convert customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customizable customer journey includes 20 languages, 15 reward types, 16 sharing methods, and a unique name share feature that generates 35% more referrals. Advanced AB testing and segmentation can optimize performance. This is the best option for businesses with more than 4000 monthly orders.

Description

SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation. 1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies. 2. Our customers can scale efficiently with our intense focus on Automation & Playbooks. 3. Our New Age Design with a PLG mindset makes for a great user experience. 4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon EC2
Amazon Web Services (AWS)
Asana
Attentive
Bloomreach
Magento
Microsoft Excel
Microsoft Outlook
Microsoft Word
Ometria
SAP Store
Salesforce
Salesforce Commerce Cloud
Shopify
Slack
Stripe

Integrations

Amazon EC2
Amazon Web Services (AWS)
Asana
Attentive
Bloomreach
Magento
Microsoft Excel
Microsoft Outlook
Microsoft Word
Ometria
SAP Store
Salesforce
Salesforce Commerce Cloud
Shopify
Slack
Stripe

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mention Me

Founded

2013

Country

United Kingdom

Website

mention-me.com

Vendor Details

Company Name

SmartKarrot Inc

Founded

2018

Country

United States

Website

www.smartkarrot.com

Product Features

Advocacy

Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Legislation Tracking
Petition Management
Political Advocacy
Rewards Program
Social Engagement

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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