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Average Ratings 7 Ratings

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Description

Mend is an enterprise-grade patient engagement and integrated telehealth solution designed to help healthcare organizations profitably scale their practice and care for more patients. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and is 100% HIPAA compliant. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.

Description

Updox is a healthcare communications platform that can improve the patient experience, increase office productivity, and drive profitability. You can choose to use one or all of our solutions: Electronic Fax and Secure Texting & SMS, Telehealth Video Chat, Telehealth Video Chats, Telehealth Video Chats, Telehealth Video Chats, Telehealth Video chats, Patient Reminders, Electronic Formulas, Broadcast Messaging, all from one online location. To save you time, money, and energy, we integrate with 150+ EHR/EMR systems. You can manage your documents and collaborate with others to do more in your day with one powerful inbox. Updox is a platform that provides healthcare providers, LTPAC facilities and pharmacies with an easy-to use, HIPAA-compliant platform. It has a wide range of capabilities for virtual medicine, patient engagement, paperless office efficiency, and cost reduction that can all be combined to drive revenue and reduce costs.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Intergy EHR Yes 
Veradigm EHR Yes 
Amazing Charts EHR No 
Azalea EHR No 
BestRx No 
CareLogic No 
Cortex Yes 
Dataweavers Yes 
DrChrono No 
MacPractice MD No 
NextGen Healthcare EHR Yes 
PointClickCare No 
Practice Fusion No 
Rx30 Pharmacy System No 
WinRx No 
eClinicalWorks Yes 

Integrations

Intergy EHR Yes 
Veradigm EHR Yes 
Amazing Charts EHR Yes 
Azalea EHR Yes 
BestRx Yes 
CareLogic Yes 
Cortex No 
Dataweavers No 
DrChrono Yes 
MacPractice MD Yes 
NextGen Healthcare EHR No 
PointClickCare Yes 
Practice Fusion Yes 
Rx30 Pharmacy System Yes 
WinRx Yes 
eClinicalWorks No 

Pricing Details

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mend

Founded

2014

Country

United States

Website

www.mend.com

Vendor Details

Company Name

Updox

Founded

2008

Country

United States

Website

info.updox.com/patient-communication

Product Features

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling Yes 
Multi-Location No 
No-Show Tracking Yes 
On Call Scheduling Yes 
Patient Records No 
Patient Scheduling Yes 
Physician Management No 
Recurring Appointments Yes 
Self Service Portal No 
Staff Scheduling Yes 

Mental Health

Appointment Reminders Yes 
Appointment Scheduling Yes 
Assessment & Treatment Plans Yes 
Billing & Invoicing No 
Claims Management No 
E-Prescribing No 
EDI No 
EMR / EHR Yes 
HIPAA Compliant Yes 
Inpatient / Residential Yes 
Multi-Provider Practice Yes 
Patient Portal Yes 
Personnel Management No 
Progress Notes Yes 
Single Provider Practice Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning Yes 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal Yes 
Personal Health Record No 
Progress Tracking Yes 
Self Management No 

Patient Portal

Appointment Confirmations Yes 
Appointment Scheduling Yes 
Bill Payment Yes 
Care Plans Yes 
Care Summaries Yes 
EHR-Agnostic Yes 
Health Record Access No 
Intake Forms Yes 
Lab Results No 
Prescription Renewals No 
Secure Messaging Yes 
Video Consultations Yes 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Telemedicine

Appointment Reminders Yes 
Appointment Scheduling Yes 
Chat / Messaging Yes 
E-Prescribing Yes 
For Medical Purposes Yes 
HIPAA Compliant Yes 
Multi-Provider Practice Yes 
Online Forms Yes 
Patient Queue Management Yes 
Practice Management Yes 
Remote Treatment Plans Yes 
Teleradiology No 
Video Conferencing Yes 

Product Features

HIPAA Compliance

Access Control / Permissions No 
Audit Management No 
Compliance Reporting Yes 
Data Security Yes 
Documentation Management Yes 
For Healthcare No 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management No 
Vendor Management No 

Home Health Care

Billing & Invoicing No 
Charting No 
Electronic Signature Yes 
Employee Tracking No 
Medication Database No 
Patient Intake Yes 
Scheduling Yes 
Time / Task Reporting No 

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers Yes 
For Nursing Homes Yes 
Geriatric Care No 
MDS Review No 
Patient Records No 
Staff Scheduling No 

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant Yes 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office Yes 
Multi-Physician Yes 
Patient Billing No 
Patient Portal Yes 
Patient Records No 
Patient Registration No 
Patient Scheduling Yes 
Physician Scheduling Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education No 
Patient Portal Yes 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Pharmacy

Automatic Refills No 
Barcode Generation No 
Claims Management No 
Compounding No 
E-Prescribing No 
Electronic Signature Yes 
Forms Management Yes 
Insurance Processing No 
Inventory Management No 
Multi-Store Management No 
Online Refills No 
Pill Database No 
Pill Imaging No 
Point of Sale (POS) No 
Prescription Processing No 
Rx Image Scanning No 
Signature Capture No 

Remote Patient Monitoring

Dashboard Yes 
Data Import/Export No 
HIPAA Compliant Yes 
Mobile Payments No 
Monitoring Device Integration No 
Patient Engagement Yes 
Patient Portal Yes 
Patient Records Management No 
Patient Surveys No 
Reminders Yes 
Virtual Visits Yes 

Telemedicine

Appointment Reminders Yes 
Appointment Scheduling Yes 
Chat / Messaging Yes 
E-Prescribing No 
For Medical Purposes Yes 
HIPAA Compliant Yes 
Multi-Provider Practice Yes 
Online Forms Yes 
Patient Queue Management Yes 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing Yes 

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