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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Menaela is an innovative practice management system that prioritizes artificial intelligence, specifically designed for individual practitioners and small healthcare facilities. Rather than simply integrating a chatbot into an existing practice management system, Menaela merges the core clinic functionalities with an interactive conversational practice manager. This allows staff to efficiently locate patient records, verify availability, schedule or reschedule appointments, manage leads, access clinic details, and carry out various operational tasks through a user interface, chat feature, or voice commands. Communications with patients can seamlessly incorporate the same context regarding providers, services, pricing, and scheduling, while the AI Scribe feature converts recorded consultations into editable draft medical notes for clinicians to review and finalize. Furthermore, the application ensures that permissions, clinic policies, and validated data reside within the system, allowing the AI to accurately interpret user intent without compromising the integrity of the information source. As a result, Menaela not only enhances operational efficiency but also fosters improved patient-provider interactions.

Description

Mindcat Clinic serves as a web-based management solution tailored for private dental, dermatology, and physiotherapy practices as well as clinic groups within Saudi Arabia and the UAE. This platform integrates practitioner and branch schedules with essential patient information including visit notes, allergies, medications, prescriptions, and associated documents and images, while ensuring role-based access for staff. Additionally, personnel can log charges according to the clinic’s pricing structure, process payments through cash or Mada, and generate detailed receipts and activity reports categorized by branch, practitioner, and date. A dedicated patient portal enables users to request appointments, communicate via messaging, access documents, and view billing summaries, while optional online self-booking is facilitated through the distinct Mindcat Bookings feature. The system is equipped with a FHIR API and has the flexibility to be hosted either within the clinic's locale or on its own dedicated servers. Although Arabic screens are offered, the translation is not fully comprehensive. Currently, it lacks support for NPHIES claims and does not integrate with systems such as NABIDH, Malaffi, or Riayati, limiting its interoperability with national health initiatives. Furthermore, ongoing enhancements are anticipated to address these integration gaps in the future.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$399/month
Free Trial No 
Free Version No 

Pricing Details

AED/SAR 249/user/mo
Shared-plan pricing starts at AED/SAR 249 per practitioner per month for 1–5 practitioners; reception and managers are free. Quick-start setup is a one-time AED/SAR 2,500. Plans from 6 practitioners, or hosted on the clinic’s own copy or cloud, receive a written price and setup plan. Annual prepayment discounts 15% on the monthly amount above the minimum. Prices exclude 5% UAE VAT or 15% Saudi VAT.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Menaela

Country

Israel

Website

menaela.com

Vendor Details

Company Name

Mindcat Technology Consultants FZE

Founded

2022

Country

United Arab Emirates

Website

mindcat.ai

Product Features

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

Product Features

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