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Description

Memlist is a cloud-based membership management platform tailored for CRM systems, aimed at simplifying administrative processes for a variety of entities, including companies, associations, business networks, unions, housing cooperatives, and non-profit organizations. By eliminating the need for manual spreadsheets, the platform offers a centralized location where administrators can easily manage member profiles, contracts, and communication logs while adhering to GDPR standards. In addition to tracking members, Memlist enhances financial oversight by facilitating the collection of membership fees through widely used Swedish payment options, including Swish, direct debit, card transactions, and e-invoices. Its seamless integration with accounting programs like Fortnox and Spiris allows for automatic reconciliation of incoming payments, which significantly decreases the burden of financial management. Furthermore, the platform incorporates event management capabilities, enabling organizations to sell electronic tickets, handle registrations, and check in participants using QR codes, thus streamlining the entire event process. This comprehensive approach ensures that organizations can focus more on their core missions while efficiently managing their memberships and events.

Description

Introducing the first hyperautomation platform that seamlessly integrates with any current ITSM tool to reveal and act on insights instantly, thereby enhancing ticket resolution speed and minimizing expenses. The Swish.ai hyperautomation platform not only analyzes and automates processes but also predicts the optimal actions to take, efficiently directing issues to the most suitable agent. By assessing your historical ITSM ticket data, the Swish.ai platform formulates dynamic AI models that continuously adapt to capture insights pertinent to your unique environment. This patented technology transcends traditional natural language processing to grasp your company's specific terminology. It effectively enhances the comprehension of each underlying ticket issue and accurately determines the next best action in real-time. After tickets are properly classified, the platform considers additional live data points before directing them to the most fitting agents. Furthermore, we offer comprehensive reference materials to ensure agents have all necessary resources at their disposal to resolve the ticket effectively, avoiding any delays or rerouting. In this way, Swish.ai not only streamlines operations but also empowers agents to perform at their best.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Azure DevOps Server No 
BMC Helix Digital Workplace No 
CA Flowdock No 
Datadog No 
GitHub No 
Jira No 
Salesforce No 
ServiceNow No 
Skilling No 
Splunk Cloud Platform No 

Integrations

Azure DevOps Server Yes 
BMC Helix Digital Workplace Yes 
CA Flowdock Yes 
Datadog Yes 
GitHub Yes 
Jira Yes 
Salesforce Yes 
ServiceNow Yes 
Skilling Yes 
Splunk Cloud Platform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Memlist AB

Founded

2014

Country

Sweden

Website

memlist.net

Vendor Details

Company Name

Swish.ai

Founded

2017

Country

Israel

Website

swish.ai/

Product Features

Membership Management

Application Management No 
Automatic Renewals No 
Committee Management No 
Dues Management No 
Email Marketing No 
Event Management No 
Member Directory No 
Member Portal No 
Member Types No 
Membership Database No 
Nonprofit Membership No 
Payment Processing No 
Website Management No 

Product Features

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

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