Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We assist credit unions in crafting standout member experiences by gathering Voice of Member feedback and utilizing a robust, specialized analytics platform tailored to the industry. This solution provides a comprehensive overview of every key metric related to member experience, accessible to all stakeholders in a single location. We deliver insights in real-time, across all channels, every day. MemberXP is designed to evaluate each touchpoint of a member's journey, from initial enrollment in the credit union to securing loans and utilizing mobile applications, ensuring that we ask the right questions to identify both the positive and negative aspects of each unique member path. Rather than relying on a single feedback source or juggling multiple vendors, MemberXP empowers you to gather member insights wherever and whenever they prefer to engage, whether that be online, via mobile, over the phone, on tablets, and more. With our solution specifically crafted for retail finance, our proprietary analytics provide critical answers to questions unique to credit unions. Additionally, MemberXP's specialized alerts and tracking capabilities are instrumental in fostering member loyalty, ensuring that your credit union can continually adapt to meet the evolving needs of its members. By leveraging these insights, credit unions can enhance their service offerings and build stronger relationships with their members.
Description
Union365 is a platform that centralizes member data into a secure database that can be easily navigated. It improves union operations by providing transparent job evaluations, effective grievance tracking and maintaining alignment between leaders and members.
The communication app of the system ensures that all members are kept informed, facilitating political actions and strike orchestration. Automating dues collection, and streamlining the management of strike pay, keeps financial transactions simple and members supported.
Union365 is designed with inclusivity in the forefront. It offers multi-language support, a self-service platform, and empowers members to engage with union services through a mobile app and website on their terms.
Union365 is a powerful tool that empowers unions and their membership, fosters a sense community, and enhances member satisfaction in a modern and effective framework.
API Access
Has API
API Access
Has API
Integrations
ChatGPT
Facebook
Google Workspace
Mailchimp
Microsoft Defender for Office 365
Microsoft PowerPoint
NationBuilder
QuickBooks Accountants
Twilio
X (Twitter)
Integrations
ChatGPT
Facebook
Google Workspace
Mailchimp
Microsoft Defender for Office 365
Microsoft PowerPoint
NationBuilder
QuickBooks Accountants
Twilio
X (Twitter)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MemberXP
Country
United States
Website
www.memberxp.com
Vendor Details
Company Name
Union365
Founded
2022
Country
Canada
Website
union365.ca
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Membership Management
Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management