Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Melp provides a suite of intuitive features that are vital for effective collaboration within teams. You and your colleagues can leverage functionalities such as chat, discussion threads focused on specific topics, the ability to share screens and applications, video and audio conferencing, and seamless meeting scheduling—all consolidated within a single application. This ensures that your coworkers, team members, and professional connections remain engaged and productive, allowing you to reap the benefits of their efforts without incurring high costs. With Melp, your team can Create, Communicate, and Collaborate from any location and on any device, making work both flexible and accessible. The platform recognizes the significance of data in empowering you, emphasizing the importance of safeguarding your sensitive information, which sets you apart. Melp allows you to work without concerns, anytime and anywhere, thanks to its commitment to security. It is designed as a secure collaboration platform, prioritizing your safety and ensuring that your confidential data is consistently protected. Additionally, initiating phone and conference calls is simplified, enabling you to connect instantly with your colleagues and business network, no matter where you are. With the features offered by Melp, you can enhance your teamwork and communication, fostering a more dynamic work environment.
Description
Phone Manager equips users with essential communication tools that enhance productivity by enabling swift and effortless interactions. With a diverse array of features tailored for various settings, it offers everything from contact views and directories to chats designed for seamless collaboration among colleagues, as well as agent controls and toolbars specifically crafted to boost the efficiency of contact center employees. Users can maintain connections with both colleagues and clients, whether they're on the go or temporarily away from their desks, thanks to Phone Manager Mobile, which ensures that crucial calls are never overlooked. The presence profiles feature allows users to indicate their availability while also managing their contact preferences, directing calls to mobile devices or softphones, or activating a do-not-disturb mode when attending to clients. Additionally, our outbound calling solution streamlines the process of following up on payments, reaching out to prospective customers, or reminding clients about their appointments, making it an invaluable tool for any professional. Overall, Phone Manager is designed to facilitate effective communication in various scenarios, allowing users to focus on what truly matters.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MelpApp
Founded
2015
Country
United States
Website
www.melpapp.com
Vendor Details
Company Name
Xarios
Founded
2006
Country
United Kingdom
Website
www.xarios.com/products/phone-manager/
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
No
Document Management
No
Project Management
Yes
Real Time Editing
Yes
Task Management
Yes
Version Control
No
Video Conferencing
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes