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Description
Our Hospitality Management Software, Portfolio HMS®, offers properties a significant edge by enhancing customer service and ensuring an exceptional guest experience. Available across cloud, mobile, and on-premise platforms, Portfolio HMS® is consistently updated by a team of seasoned professionals who keep pace with industry trends and innovations. This commitment allows us to cater to the specific needs of each operation, regardless of its scale. With over 45 modules, we deliver a comprehensive HMS solution tailored to your property's requirements. As a fully integrated software system, Portfolio HMS® addresses the operational demands of our clients effectively. Features include room status updates, a lost and found module, streamlined order processing, various housekeeping reports, management of out-of-order rooms, and preventive maintenance functionalities, making it a versatile choice for any hospitality operation. Each of these features is designed to enhance operational efficiency and improve the overall management experience.
Description
O-Track is an innovative mobile application tailored for business owners, offering convenient access to essential information and reports pertaining to all their business outlets right at their fingertips. This app empowers business owners by enabling them to monitor their revenues and operating costs in real-time from any location worldwide using their smartphones. Additionally, it presents an efficient and budget-friendly solution for establishing a personalized Loyalty Program. Merits equips you with all the necessary tools to implement a comprehensive loyalty program, which can be set up in just a few minutes. Furthermore, your customers serve as a valuable resource, providing insights that can enhance your product offerings, improve service quality, and increase the value you deliver. With Merits, you have the capability to manage, analyze, and address customer feedback, transforming complaints into constructive ideas that can drive business performance and enhance customer loyalty. Ultimately, leveraging this feedback can lead to a stronger relationship with your customers and foster long-term success.
API Access
Has API
No
API Access
Has API
No
Integrations
Airbnb
No
Booking.com
No
Canary Digital Tipping
Yes
Expedia
No
Facebook
No
GuestRez
Yes
O-Impact
No
O-Live
No
Integrations
Airbnb
Yes
Booking.com
Yes
Canary Digital Tipping
No
Expedia
Yes
Facebook
Yes
GuestRez
No
O-Impact
Yes
O-Live
Yes
Pricing Details
$10000 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Megasys Hospitality Systems
Founded
1989
Country
United States
Website
megasyshms.com/portfoliohms/
Vendor Details
Company Name
Omega Software
Founded
1994
Country
Canada
Website
omegapos.com/hotel
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
Yes
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
